Customer Service/Sales Support
vor 24 Stunden
Based in Byron Bay, Brookfarm is a generational family company that has been committed to regenerative Australian farming, sustainably sourced ingredients, and regional food production of the highest quality for over 20 years. We are Australia’s leading producer of gourmet muesli and snacks sold in independent retailers, health food stores and online, employing over 50 staff across our local macadamia farm, bakehouse and administrative headquarters in the Northern Rivers, NSW. Brookfarm’s key ingredient is its people and it greatly cares for the community and environment which it calls home. Join the family Customer and Consumer Service Customer and Consumer Service – servicing phone accounts directly, entering orders (distributor, corporate, retailer etc), attending to phone and email enquiries and requests, voicemails, complaint handling, setting up new customers, order and freight enquiries with dispatch. Growth in phone accounts through regular calls and range recommendations (where applicable). Complete and/or Create Export documentation. Develop and maintain regular sales reports and presentations. Respond appropriately to customer and consumer email/phone enquiries including sharing product information, logging complaints, using complaint response templates, delivery follow up, pricing, inventory etc. Updating price lists – Excel Spreadsheets, pdf and Pronto for all tiers of pricing in retail and food service. Phone reception and direction of call to appropriate staff member. Greet visitors at physical reception and ensure they sign in to visitors book. Event organization and management. Providing support to the sales team and greater organisation. Contribute to the implementation of strategic initiatives. General Administrative Support. Set up new accounts in Pronto. Attend events. Build expertise and training for others in Pronto. Assist marketing team with Shopify – consumer orders. Manage POS inventory and distribution to team. Checking and processing customer prepayments daily. Receipt of credit card payments. Customer credit notes and statements. Re-printing and sending of invoices. What you’ll need to bring to Brookfarm Proficiency with MAC, MS Office Suite. Excellent communication and interpersonal skills. Ability to problem solve and create value. Experience in Pronto or similar software. Brookfarm – a great place to call home Brookfarm provides an excellent work environment in a state‑of‑the‑art modern food facility. At Brookfarm – people are our most important asset. Our working culture is the key to our success and we look to our staff to maintain a creative, diverse and collaborative work environment. #J-18808-Ljbffr
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Sales & Customer Service Consultant
vor 24 Stunden
Byron Bay, Österreich Loco Love VollzeitLaunched in 2013, Loco Love’s reputation in producing conscious chocolates that resonate with both the palate and soul has paved the way for its unprecedented popularity. We’ve been featured in Vogue, Harper's Bazaar, Gourmet Traveller and most recently we were selected as one of the AFR’s Fast 100 - in the top 100 fastest growing companies in the...
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Customer Service Consultant
vor 2 Wochen
Byron Bay, Österreich Rentokil Initial VollzeitWe have an excellent opportunity for a Customer Service Consultant to join our team based in Bryon Bay on a permanent part-time basis . In this role, you will be an important member of the Customer Service team reporting directly to the Customer Service Manager, providing phone and email customer service, sales, and support . Core responsibilities include:...
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Customer Service Representative
vor 2 Wochen
Byron Bay, Österreich Smart Energy Group VollzeitWe are Smart Energy. Starting with just two blokes in a warehouse in Byron Bay, we have grown to have 20 Sales offices Nationwide, all within just seven years. We take great pride in our range of products, from solar panels to batteries to carbon-neutral energy, EV Chargers and virtual power plants, which have put us at the forefront of the industry. Last...
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Brand Advocate: Wholesale Sales
vor 24 Stunden
Byron Bay, Österreich Loco Love VollzeitAn Australian conscious chocolate company is seeking a Sales & Customer Service Consultant to connect with customers and stockists. This role involves delivering exceptional customer service, supporting wholesale sales, and maintaining accurate customer records. Ideal candidates will have over 2 years of experience in a customer service role, strong...
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Customer Support Assistant
vor 4 Wochen
Byron Bay, Österreich Happy Travels Australia VollzeitAbout Happy Travels At Happy Travels, we’re all about creating unforgettable travel experiences for young people across Australia and South East Asia! As a leader in the youth travel sector, we’re dedicated to offering exciting, transformative adventures that promote personal growth, cultural exchange, and fun. We are a vibrant team, and we need an...
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Customer Service Assistant
vor 3 Wochen
Byron Bay, Österreich Lighting Collective VollzeitLighting Collective Lighting Collective is a successful eCommerce business that offers a curated selection of high-quality lighting to customers in Australia & New Zealand. We are looking for a Customer Service Assistant to join our friendly Byron-based team. A bit about us We are an established business that is well-respected in our industry. We are a...
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Customer Relationship Assistant
vor 1 Tag
Byron Bay, Österreich Loco Love VollzeitAbout Loco Love Launched in 2013, Loco Love’s reputation in producing conscious chocolates that resonate with both the palate and soul has paved the way for its unprecedented popularity. We’ve been featured in Vogue, Harper's Bazaar, Gourmet Traveller and most recently we were selected as one of the AFR’s Fast 100 – in the top 100 fastest‑growing...
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Retail Pharmacist
Vor 5 Tagen
Byron Bay, Österreich Labour Support Group VollzeitThe Client Our client is a registered pharmacy outlet chain located in Byron Bay, New South Wales. The Role They are seeking a full-time registered Retail Pharmacist to join their team in Byron Bay, New South Wales. This is a full‑time position at an annual salary between $77,000 and $93,000 plus superannuation. Responsibilities Deliver high‑quality...
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Trade Counter Associate: Customer Service
vor 1 Woche
Byron Bay, Österreich Reece Group VollzeitA leading plumbing supplier in Byron Bay is seeking a team member for their Trade Counter. The role involves customer service, product delivery, and order management to support tradespeople. Ideal candidates should have customer service experience, a clean driver's license, and be flexible to work various shifts. This position offers performance-based...
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Customer Experience
vor 1 Tag
Byron Bay, Österreich Loco Love VollzeitA conscious chocolate company located in Byron Bay is seeking a detail-oriented Customer Relationship Assistant to support sales operations. The successful candidate will be responsible for accurate data entry, managing customer orders, and providing exceptional service to clients. This full-time role offers an excellent opportunity to grow within a dynamic...
