Security Team Member

Security Team Member - Control Room Operator Location: Assetlink, Hoppers Crossing (Pacific Werribee), Victoria, Australia Posted 1 day ago; this position is to commence ASAP. We are seeking an experienced Casual Security Team Member to undertake Control Room Operator duties who can demonstrate excellent customer service skills and passion for the security industry with a strong desire to make a difference. This role pays in accordance with the Security Services Industry Award 2020. Key Responsibilities Monitor and operate CCTV cameras and associated equipment Manage various communications to the control room, dealing with Client, Tenant and Customer enquiries and/or issues Fire Alarm Response, EWS Mimic Panel Operation (Warden) and provide accurate reports Assist with Emergency Situations as they arise Disperse Guards to potential situations caught on CCTV and monitor situations until the closure of the incident Maintain daily reporting requirements within agreed timelines Coordinate emergency incidents i.e. fire, bomb threat or any other critical incident Risk identification and issue resolution Maintain all Security aspects around the Control Room including key registers, contact lists and leave registers Provide exceptional customer service to internal/external stakeholders General security duties including administration tasks Provide assistance with the induction and signing in of contractors and other site visitors Skills & Experience VIC Security Licence including control room function Confident interpersonal and communication skills (written & verbal) An ability to form effective client and tenant relationships The ability to produce high-quality performance reports First Aid Qualification and valid CPR (essential) Previous Control Room and monitoring experience (preferred) Excellent, well-groomed and corporate-appropriate presentation Ability to work as a part of the Security Team and individually Ability to respond to emergency situations Must have full working rights in Australia. Strong multitasking ability High level of computer literacy and MS Office skills Ability to work up to 12-hour shifts 7-day availability What We Offer You Reward and recognition incentives Ongoing training and development A safe and supportive working environment Career development A family-oriented culture Free uniform In order to comply with various Federal/State/Territory Government mandates and Client site requirements, you must be able to provide proof of vaccination if required to do so as part of the Assetlink recruitment process. NSW M/L: and , QLD M/L: and , SA ISL: , VIC M/L: 749‑983‑30S, WA M/L: 75418, NZ M/L: PSPLA /2018, ACT M/L: and Assetlink's Diversity Commitment Assetlink is committed to maintaining, growing and supporting our diverse and inclusive culture, by seeking and promoting diversity within each of our work sites. We welcome and encourage applications from diverse community groups and ages including Aboriginal and Torres Strait Islander, LGBTQIA+, people with disabilities, women, and other diversity groups. Currently, Assetlink is representative of around 80 nationalities, speaking 59 different languages. Assetlink recognises the benefits of diversity in creating amazing customer experiences, increasing productivity and encouraging business growth. Referrals increase your chances of interviewing at Assetlink by 2x. Get notified about new Control Room Operator jobs in Hoppers Crossing, Victoria, Australia . If you're a highly motivated, enthusiastic individual with a commitment to providing excellent service and would like to be part of a key onsite team, we’d love to hear from you – click ‘Apply’. #J-18808-Ljbffr