Melbourne Contact Centre Leader – Customer Experience

A leading food service company located in Melbourne seeks a full-time Contact Centre Team Leader to oversee a team of customer service consultants. The ideal candidate will have at least 2 years of experience as a Team Leader in a busy environment and a passion for enhancing customer experience. Responsibilities include coaching team members, analyzing...

Firstsource Solutions Limited – Melbourne VIC We’re seeking an engaging and motivated Team Leader to support a team of Contact Centre Consultants. In this role, you’ll drive performance, coach your team to success, and create a positive, high‑performing environment within a busy contact centre. Key Responsibilities Lead, motivate and support a team...

Are you ready to be part of something bigger? At Lite n' Easy, we're not just about meals; we're about transforming lives through better eating habits. We make it effortless for Aussies to embrace healthier choices, whether they're on a weight loss journey or simply aiming to maintain a balanced lifestyle. As a team, we pour our passion into crafting meals...

Technology & Customer Experience Lead, Melbourne, (Customer Welcome Centre) PMG Integrated Communications – Melbourne VIC Technology Customer Experience Lead, Melbourne, Customer Welcome Center About the Role This position is a 1-year contract role. The selected candidate will be seconded to support one of our key multinational US clients in the global...

Our client has a Temporary and Permanent Opportunity Available! This role is perfect for someone who thrives on building strong connections within their team, ensuring every customer interaction is handled with care and professionalism. You will play a pivotal part in shaping the daily operations of a busy contact centre, guiding your team to deliver...

A leading care provider in New South Wales is looking for a Contact Centre Manager to lead its customer service team. In this role, you will mentor and motivate your team to deliver exceptional service while optimising operations through data-driven insights. You will collaborate closely with various departments and implement initiatives that enhance...

A leading recruitment agency is seeking a Contact Centre Team Leader in Melbourne. The ideal candidate will foster a compassionate, inclusive environment while managing a busy contact centre. This role requires strong team leadership to ensure exceptional customer experiences and drive team performance. If you're ready to make a difference and lead your team...

This role is perfect for someone who thrives on building strong connections within their team, ensuring every customer interaction is handled with care and professionalism. You will play a pivotal part in shaping the daily operations of a busy contact centre, guiding your team to deliver exceptional service while fostering an inclusive and supportive...

A leading financial services firm in Australia is seeking a Team Manager for its Consumer Contact Centre to enhance the customer journey and drive continuous improvement. The ideal candidate will have over 5 years of team leadership experience in a contact centre and exceptional communication skills. This role offers flexible working arrangements and...

A leading contact center organization in Melbourne is looking for a Team Leader to manage Team Members and ensure exceptional customer service. The role involves day-to-day team management, performance evaluation, coaching, and problem resolution. Candidates should have 1-2 years of Team Leader experience, preferably in Customer Service or Sales, with strong...