Team Leader, Contact Centre — Drive Exceptional Customer Experience

A leading care provider in New South Wales is looking for a Contact Centre Manager to lead its customer service team. In this role, you will mentor and motivate your team to deliver exceptional service while optimising operations through data-driven insights. You will collaborate closely with various departments and implement initiatives that enhance...

A prominent community organization in Gold Coast City seeks a Contact Centre Operations Lead to drive performance and deliver exceptional customer service. In this role, you will lead a dedicated team, implement training programs, and ensure quality service delivery while promoting a performance culture. Ideal candidates will have proven experience in call...

A leading recruitment agency is seeking a Contact Centre Team Leader in Melbourne. The ideal candidate will foster a compassionate, inclusive environment while managing a busy contact centre. This role requires strong team leadership to ensure exceptional customer experiences and drive team performance. If you're ready to make a difference and lead your team...

Are you ready to be part of something bigger? At Lite n' Easy, we're not just about meals; we're about transforming lives through better eating habits. We make it effortless for Aussies to embrace healthier choices, whether they're on a weight loss journey or simply aiming to maintain a balanced lifestyle. As a team, we pour our passion into crafting meals...

A leading meal delivery service in Melbourne seeks a Contact Centre Manager to lead a team in providing exceptional customer service. You'll be responsible for operational strategy, fostering team development, and managing quality control. Ideal candidates have at least 5 years of experience in similar roles, particularly in outsourced environments. This...

A leading financial services firm in Australia is seeking a Team Manager for its Consumer Contact Centre to enhance the customer journey and drive continuous improvement. The ideal candidate will have over 5 years of team leadership experience in a contact centre and exceptional communication skills. This role offers flexible working arrangements and...

Firstsource Solutions Limited – Melbourne VIC We’re seeking an engaging and motivated Team Leader to support a team of Contact Centre Consultants. In this role, you’ll drive performance, coach your team to success, and create a positive, high‑performing environment within a busy contact centre. Key Responsibilities Lead, motivate and support a team...

Our client has a Temporary and Permanent Opportunity Available! This role is perfect for someone who thrives on building strong connections within their team, ensuring every customer interaction is handled with care and professionalism. You will play a pivotal part in shaping the daily operations of a busy contact centre, guiding your team to deliver...

Join to apply for the Contact Centre Team Leader role at Robert Walters Our client has a temporary and permanent opportunity available. This role is perfect for someone who thrives on building strong connections within their team, ensuring every customer interaction is handled with care and professionalism. You will play a pivotal part in shaping the daily...

This role is perfect for someone who thrives on building strong connections within their team, ensuring every customer interaction is handled with care and professionalism. You will play a pivotal part in shaping the daily operations of a busy contact centre, guiding your team to deliver exceptional service while fostering an inclusive and supportive...