Contact Centre Operations Lead: Drive Exceptional CX

At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...

Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities. About The BUSY Group… The BUSY Group is a not-for-profit organisation which presents 45 years experience as a community partner. With multiple business entities operating across 100+ locations Australia-wide and...

Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities. About The BUSY Group… The BUSY Group is a not-for-profit organisation which presents 45 years experience as a community partner. With multiple business entities operating across 100+ locations Australia-wide and...

Overview CX Operations Leader Company Overview: CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties,...

A leading aged care provider in Brisbane is seeking a Contact Centre Manager to lead and inspire the customer service team. The role involves overseeing daily operations, implementing quality assurance, and driving continuous improvement in service delivery. With a strong background in contact centre management, the ideal candidate will focus on optimizing...

A not-for-profit organisation in Gold Coast City seeks a Contact Centre Operations Lead to manage a specialized team. This role involves leading a high performing team, implementing training initiatives, and ensuring exceptional customer service delivery. The ideal candidate will have experience in team management and strong communication skills. The...

A community service organisation located in Gold Coast City is seeking a Contact Centre Operations Lead to oversee a specialized team within the National Contact Centre. This role involves driving performance metrics, leading recruitment efforts, and developing training programs to ensure exceptional customer service. The ideal candidate will have proven...

Contact Centre Performance and Capability Manager Tripadeal is creating a brand-new role for an ambitious Contact Centre Performance & Capability Manager to architect the future of our contact centre operations. This is your chance to design, build, and embed best-in-class QA, WFM, reporting, change management and capability frameworks from scratch. You will...

A dedicated aged care provider in Brisbane is seeking a Contact Centre Manager to lead its customer service team. You will drive exceptional service, enhance operational efficiencies, and mentor staff. The ideal candidate has over 3 years of experience in contact centre leadership, strong communication skills, and a passion for improving customer...

RAYA Customer Experience (RAYA CX) provides advanced business process outsourcing (BPO) and customer experience management solutions to clients across various industries. Since , RAYA CX has been the preferred partner for customer service, technical support, and global services for Fortune companies in North America, Europe, the Middle East, and Africa. The...