Senior Contact Centre Leader, CX
vor 2 Wochen
A leading aged care provider in Brisbane is seeking a Contact Centre Manager to lead and inspire the customer service team. The role involves overseeing daily operations, implementing quality assurance, and driving continuous improvement in service delivery. With a strong background in contact centre management, the ideal candidate will focus on optimizing customer experiences and developing team leaders. This opportunity offers a flexible work environment and a commitment to supporting diversity and inclusion.#J-18808-Ljbffr
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Contact Centre Manager
vor 2 Wochen
Logan City, Österreich Probe CX VollzeitAt Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...
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Senior Software Engineer
vor 2 Wochen
City of Melbourne, Österreich M&T Resources VollzeitSenior Software Engineer – Contact Centre Transformation Base range: A$1,000.00/yr – A$1,150.00/yr About the role: Our client is seeking a Senior Software Engineer experienced in the Contact Centre domain to contribute to a hybrid cloud transformation initiative. You will help modernise legacy on‑premise platforms and integrate cutting‑edge...
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CX Operations Leader
vor 2 Wochen
City of Melbourne, Österreich costar VollzeitOverview CX Operations Leader Company Overview: CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties,...
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Team Leader
vor 3 Wochen
City of Melbourne, Österreich Probe CX VollzeitJob Description We’re seeking an experienced Team Leader with strong Genesys Cloud Dialler experience to drive performance, optimise sales campaigns and deliver outstanding client experiences. As the Team Leader, you’ll oversee the appointment-setting process, manage the dialler and campaign lists, coach and develop your team, and implement strategies to...
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Contact Centre Team Leader
Vor 6 Tagen
City of Melbourne, Österreich Robert Walters VollzeitJoin to apply for the Contact Centre Team Leader role at Robert Walters Our client has a temporary and permanent opportunity available. This role is perfect for someone who thrives on building strong connections within their team, ensuring every customer interaction is handled with care and professionalism. You will play a pivotal part in shaping the daily...
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Senior CX Transformation Leader
vor 2 Wochen
Council of the City of Sydney, Österreich Transport for NSW VollzeitA public transport authority in Australia is seeking a Senior Manager Customer Experience to lead enterprise-wide transformation initiatives. This leader will drive CX principles and establish metrics, tools, and frameworks that enhance employee and service experience. Ideal candidates will have over 10 years of CX transformation experience in large...
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Customer Service Officer
vor 3 Wochen
City of Melbourne, Österreich Probe CX VollzeitCustomer Service Officer Join to apply for the Customer Service Officer role at Probe CX. About the role We’re on the lookout for multiple Customer Service Officers to join our Melbourne Contact Centre on a full‑time basis. Every interaction can make a real difference in a person’s life. Day in the life of a Customer Service Officer Deliver exceptional...
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CX Operations Leader
vor 1 Woche
Melbourne, Österreich CoStar Group VollzeitCompany Overview: CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that...
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Contact Centre Team Leader
Vor 3 Tagen
City of Melbourne, Österreich G.D. Mitchell Enterprises Pty. Ltd. VollzeitAre you ready to be part of something bigger? At Lite n' Easy, we're not just about meals; we're about transforming lives through better eating habits. We make it effortless for Aussies to embrace healthier choices, whether they're on a weight loss journey or simply aiming to maintain a balanced lifestyle. As a team, we pour our passion into crafting meals...
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Senior Delivery Lead
vor 3 Wochen
City of Melbourne, Österreich AustralianSuper VollzeitSenior Delivery Lead - Contact Centre At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That’s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver...