Aktuelle Jobs im Zusammenhang mit Senior IT Helpdesk Technician - City of Melbourne - Fyfe Pty Ltd
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Senior IT Helpdesk Technician
vor 2 Wochen
City of Melbourne, Österreich at VollzeitAbout the Role Fyfe is a multi-disciplinary consultancy providing engineering, environmental, planning, and surveying services across Australia. We work with clients in Energy & Resources, Infrastructure and Property sectors to deliver commercially pragmatic solutions. Additionally, we help clients advance their Energy transition goals through hydrogen,...
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Senior IT Helpdesk Technician
vor 3 Wochen
City of Melbourne, Österreich Fyfe Pty Ltd VollzeitFyfe is a multi-disciplinary consultancy providing comprehensive engineering, environmental, planning, and surveying services throughout Australia. Fyfe work with a wide range of clients in the Energy & Resources, Infrastructure and Property sectors to provide high quality, commercially pragmatic solutions with a strong focus on client service and delivery....
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Senior IT Helpdesk Technician – Hybrid
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City of Melbourne, Österreich at VollzeitA multi-disciplinary consultancy in Melbourne is looking for a Senior IT Helpdesk Technician. The role includes providing technical support to employees, troubleshooting hardware and software issues, and managing IT systems. Ideal candidates have 3+ years of experience, strong problem-solving skills, and tertiary IT qualifications. The role offers a hybrid...
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IT Helpdesk Technician — Support, Learning
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IT Helpdesk Trainee @ IT Company
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City of Melbourne, Österreich Hatch VollzeitHands On IT team of network engineers, system administrators, developers continue growing fast especially in the recent years. Our technicians are highly experienced and qualified with the leading industry vendors such as Cisco, Microsoft, Veeam, Vmware and more. With our strong expertise in enterprise infrastructures and wide partner networks, the solutions...
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IT Support Technician
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IT Helpdesk trainee
vor 3 Wochen
City of Melbourne, Österreich Hatch VollzeitIT Helpdesk trainee role at Hatch This is a IT Helpdesk trainee role with Hands On IT based in Wantirna, VIC, AU. Role Seniority: intern. Employment type: Full-time. Job function: Information Technology. Industry: Internet Marketplace Platforms. Please consider applying even if you don't meet 100% of what's outlined. Key Responsibilities ️ Providing...
Senior IT Helpdesk Technician
vor 4 Wochen
Join to apply for the Senior IT Helpdesk Technician role at Fyfe Pty Ltd Fyfe is a multi-disciplinary consultancy providing comprehensive engineering, environmental, planning, and surveying services throughout Australia. Fyfe works with a wide range of clients in the Energy & Resources, Infrastructure and Property sectors to provide high quality, commercially pragmatic solutions with a strong focus on client service and delivery. Additionally, Fyfe is actively involved in helping our clients with their Energy transition goals across a broad range of solutions including hydrogen and biogas. About The Role To support our success, we are seeking an enthusiastic and self‑motivated Senior IT Helpdesk Technician. This dynamic role will be based in our Melbourne office and will work collaboratively with a team of IT specialists across various offices. As a Senior IT Helpdesk Technician, your essential role is to provide technical support to end‑users via various communication channels, ensuring their hardware and software issues are addressed promptly. You will diagnose and resolve problems related to desktops, laptops, printers, and other peripherals. Additionally, you will contribute to the setup and configuration of new workstations and mobile devices, keeping the organization's technology up to date. You will also be responsible for installing, upgrading, and maintaining software applications and operating systems, and monitoring the IT ticketing system, prioritising user requests, and ensuring timely resolutions. Collaboration is vital as you work closely with the IT team to escalade and resolve complex issues effectively. Occasionally, you will be required to travel for on‑site support, demonstrating your commitment to providing hands‑on assistance promptly. Responsibilities Provide technical support to employees, troubleshooting hardware, software, and basic network issues via phone, email or in‑person. Install, configure, and maintain company IT systems, including computers, printers, and communication tools. Support the M365 suite, including Entra, Exchange, SharePoint and Teams. Manage user accounts, permissions, and security settings in various systems. Document technical issues and resolutions in the IT ticketing system. Assist in software updates, patches, and system maintenance. Provide training and guidance to staff on IT best practices and troubleshooting steps. Assist with new IT initiatives from design to delivery, including change management. Requirements 3+ years experience as an IT Helpdesk Technician or technical support role Excellent problem‑solving and troubleshooting skills Excellent Microsoft environment support experience Experienced with Active Directory and Microsoft Entra Customer‑focused attitude with a dedication to delivering exceptional service Tertiary IT qualifications or industry certifications essential Very strong interpersonal and communication skills – written and verbal Ability to work independently and collaboratively in a fast‑paced environment. Culture Fyfe values our clients and our people and has a culture built on respect, integrity and the delivery of value. This is achieved through a combination of modern and contemporary working conditions supported by an inclusive management style that sees all levels of management being accessible through an open‑door policy applicable to everyone. Fyfe has also engaged various corporate entities to offer benefits to staff, has a social club and encourages an innovative and pro‑active approach to projects. With 16 offices nationally, staff are encouraged to tap into the wealth of knowledge that we have, welcoming information sharing and troubleshooting among colleagues. Benefits Inclusive Culture: Join a social, collaborative, and inclusive team with regular social and networking events. Professional Development: Receive competitive pay and financial support for your professional growth. Exclusive Discounts: Benefit from discounts at over 470 retailers (banking, accommodation, cars, retail, and more). Salary Sacrificing Options: Take advantage of salary sacrificing for motor vehicles, portable devices, and e‑bikes. Additional Leave: Access an extra 6‑week paid purchase leave. How To Apply If you believe you meet the above criteria and would like to join our team, click on the “APPLY FOR THIS JOB” button to submit your application. Follow us on LinkedIn to keep up to date with our news and projects. Please note, agency applications and those without full Australian Working Rights will not be accepted. Only shortlisted candidates will be contacted. #J-18808-Ljbffr
