Customer Service Supervisor

Vor 2 Tagen

City of Melbourne, Österreich Menzies Aviation Vollzeit

Overview People. Passion. Pride. This is what has driven our teams since 1833. An exciting opportunity exists for a highly motivated Customer Service Leader to join our Cargo Team to provide our client airline customers with the best possible experience, based at Melbourne Airport. The ideal candidate will be skilled in customer service, thrive in a fast‑paced environment, and have outstanding attention to detail, communication, and time‑management skills. Who we are? People, Passion, Pride. These are the values that have driven our team since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time‑critical logistics services at more than 200 locations in more than 37 countries across six continents. But at the heart of our business is our people. Whether serving our clients landside or airside, above or below the wing, our teams are agile, dedicated, and eager to help. We understand that what we do makes a difference at many levels. Our services help keep people moving with everyone playing their part, delivering with precision, round the clock, every minute of every day. In this, we take immense pride, and it strengthens our determination to deliver. Our core services include aircraft ground services, executive services, cargo and aircraft fueling. What you’ll be doing Responsible for rostering of customer service staff Assist in the recruitment of new staff, probationary reviews and monitor progress of new staff Responsible for the control, supervision and training of designated staff Demonstrate leadership, decision‑making and organisational skills necessary to efficiently meet performance requirements Ensure that productivity is met in the designated area of responsibility Accept and release valuable cargo manually from customer service Oversee and Supervise the Customer Service, Tracing & ULD for the Cargo Department Managing and troubleshooting customs clearance issues through the use of IC‑S Process documentation Assist in resolving day‑to‑day customer service issues Receive incoming calls and make outgoing calls to agents and consignees Oversee Quarantine Inspections What we need from you Excellent phone manner Strong verbal and written communication skills Proven accuracy for data entry and attention to detail Proficiency in the use of Microsoft Office products, particularly Word, Excel and Outlook Ability to work in a team or autonomously Ability to meet strict deadlines Diversity Menzies Aviation are a committed equal‑opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences and approaches of our global workforce are represented. We believe everyone should feel valued and have the opportunity to reach their full potential. Applicants will be required to undergo a Police check, Airport security check and pre‑employment medical as part of the standard conditions of employment. #J-18808-Ljbffr

  • F&B Supervisor — Fast-Paced Hospitality Leader

    Vor 4 Tagen

    City of Brisbane, Österreich Supervisor Vollzeit

    A leading hospitality destination in Brisbane is seeking a passionate Food & Beverage Supervisor to join their dynamic team. The ideal candidate will have exceptional customer service skills and a positive attitude, thriving in fast-paced environments and committed to delivering outstanding guest experiences. Full-time, part-time, and casual opportunities...

  • The Star Brisbane

    Vor 4 Tagen

    City of Brisbane, Österreich Supervisor Vollzeit

    Food & Beverage Supervisor About the Role The Star Brisbane is seeking passionate and professional Food & Beverage supervisors to join our dynamic team. If you bring energy, thrive in fast-paced environments, and take pride in delivering exceptional service with personality, we want to hear from you. Whether you're looking for full‑time, part‑time, or...

  • Customer Service Supervisor

    Vor 4 Tagen

    City of Melbourne, Österreich City Of Joondalup Vollzeit

    Craigie Leisure Centre is a flagship destination of the City of Joondalup, and one of the largest multi-purpose leisure facilities in Western Australia. The centre is renowned for its state-of-the-art facilities and extensive offerings in fitness, aquatics, children's activities, sports and family recreation. As an organisation, we pride ourselves on...

  • Customer Service Supervisor

    vor 3 Wochen

    City of Melbourne, Österreich Flexi Personnel Vollzeit

    Have you been looking to work at the Airport and enjoy flexibility within your working week! Do you have excellent customer services skills and have team leader abilities? Flexi Personnel is hiring a Customer Service Supervisor (Luggage Trolleys) at Melbourne Airport, Tullarmarine. This a full time role with a lucrative salary package. The role is to work...

  • Customer Service Supervisor

    vor 6 Stunden

    City Of Joondalup, Österreich City of Joondalup Vollzeit

    Craigie Leisure Centre is a premier facility within the City of Joondalup and one of Western Australia’s largest multi‑purpose leisure destinations. Known for its modern facilities and high‑quality programmes, the centre offers fitness, aquatic, sports and family recreation services. Our team is committed to delivering outstanding experiences to the...

  • Supervisor- Customer Service Ambassadors

    vor 2 Wochen

    Melbourne, Österreich SKYBUS Vollzeit

    Join Us as a Supervisor - Customer Service Ambassador Join Our Team as a Supervisor - Customer Service Ambassador Location: Melbourne- Tullamarine Type: Full-Time Role Purpose: Are you a dynamic leader with a passion for customer service? We’re seeking a Supervisor for our Customer Service Ambassadors (CSA) team to oversee daily operations and promote the...

  • Supervisor- Customer Service Ambassadors

    vor 2 Wochen

    Melbourne, Österreich Kinetic Vollzeit

    Join to apply for the Supervisor- Customer Service Ambassadors role at Kinetic 3 days ago Be among the first 25 applicants Join to apply for the Supervisor- Customer Service Ambassadors role at Kinetic Join Us as a Supervisor - Customer Service AmbassadorJoin Our Team as a Supervisor - Customer Service AmbassadorLocation: Melbourne- TullamarineType:...

  • Customer Service Supervisor

    vor 1 Woche

    Council of the City of Sydney, Österreich Alexander Appointments Vollzeit

    Get AI-powered advice on this job and more exclusive features. Alexander Appointments provided pay range This range is provided by Alexander Appointments. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$80,000.00/yr - A$110,000.00/yr Direct message the job poster from Alexander...

  • Customer Service Representative/Supervisor

    vor 2 Wochen

    City of Melbourne, Österreich Bared Footwear Vollzeit

    Customer Service Representative/Supervisor We’re seeking an experienced customer service superstar to join our team! You’ll deliver exceptional service across phone, email, live chat, virtual fittings and social media channels, helping customers find their perfect fit and making every interaction unforgettable. Key Responsibilities Delivering exceptional...

  • Supervisor- Customer Service Ambassador

    vor 2 Wochen

    Melbourne, Österreich Kinetic Vollzeit

    Overview Join to apply for the Supervisor- Customer Service Ambassador role at Kinetic . Join Kinetic and lead a dynamic customer-facing team that thrives on sales performance and delivering exceptional service. We’re looking for a passionate Supervisor to drive face-to-face ticket sales, motivate a high-performing team, and ensure seamless daily...