Treatment Coordinator

vor 2 Wochen


Council of the City of Sydney, Österreich The Bachmayer Orthodontic Clinic Vollzeit

Treatment Coordinator - The Bachmayer Orthodontic Clinic Locations: Norwest | Tallawong Role Summary Are you a natural people‑person with a passion for creating exceptional patient experiences? Do you shine in a sale focused role where building trust and guiding families through life‑changing decisions comes naturally? Join one of the most reputable orthodontic specialist practices working 4 days a week across 2 locations. Who Are We? The Bachmayer Orthodontic Clinic is a well‑established, specialist‑led practice with a strong reputation for delivering world‑class orthodontic treatment and personalised patient care. With two modern clinics in Norwest and Tallawong , we combine experience, innovation and a family centred approach to ensure every patient feels supported from their very first consultation. About the Role As a Treatment Coordinator , you will be one of the most important touchpoints for new and existing patients, guiding families through their orthodontic journey with care, clarity and professionalism. The role blends patient coordination, treatment support, communication and financial discussions. Key Responsibilities Serve as the primary point of contact for patients and their families. Present and discuss treatment plans, benefits, and option clearly. Schedule appointments. Handle phone and email enquiries. Create a warm, welcoming and supportive first impression. Support patients during their initial consultation experience. Discuss treatment fees and payment plan options. Who We’re Looking For Positive, enthusiastic and compassionate in nature. Sales or customer facing experience (dental background preferred). Outstanding communication and relationship‑building skills. Strong verbal and written skill, with attention to detail. Proficiency in Microsoft Office (Excel, Word, Outlook). Professional presentation and reliability. Confidence working in a fast‑paced, patient‑focused environment. What We Offer A supportive, fun and professional team environment. Work/life balance across both practice locations. Ongoing training and development opportunities. A meaningful role where you help families make informed, life‑changing decisions. How to Apply If you have dental knowledge or believe you're the perfect fit, we’d love to hear from you.Please email your Resume and Cover Letter to Only shortlisted applicants will be contacted. Application Questions Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a Treatment Coordinator? Do you have experience in a sales role? Which of the following Microsoft Office products are you experienced with? #J-18808-Ljbffr


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