RECEPTION VOLUNTEER
Vor 6 Tagen
04th November, 2025 Purpose / Objective Reception Volunteers work as part of a team as the first contact for clients, supporters and members of the community. The role involves ensuring a smooth flow of front‑of‑house, managing the front desk, assisting clients and staff with administrative tasks and responding to a range of enquiries and referrals. Days and hours required per week Monday or Tuesday 5 hours shift including 30 minutes break. Commitment Minimum commitment of 6 months. Location 43 Bedford Street, Newtown. Duties & Responsibilities Warmly welcome all individuals to the Centre as the first point of contact and direct to the appropriate person / program area. Respond, navigate and direct enquiries received via telephone or in‑person at the front desk to the right person / program area. Ensure safety practices are followed at the reception; signing in / out, log book etc. Effectively communicate with clients from a range of backgrounds and English‑speaking levels, and address their enquiries. Obtain basic details, information and documentation from clients to process a clear referral for services. General office maintenance and coordination, e.g. ensuring reception and front‑of‑house are tidy, restock stationery, replenish printing paper etc. General administration tasks to support clients and workers; printing, scanning, mail distribution. Basic housekeeping when required. Selection Criteria Experience in working with people from various backgrounds and / or cultures. Experience in administration, reception or customer service. Intermediate computer skills (ability to use Gmail, Google Docs etc an advantage). Ability to work collaboratively with other staff and volunteers. Flexibility and willingness to take on extra tasks as appropriate. Ability to adhere to policies in relation to code of conduct, boundaries and confidentiality. General Conditions All ASC staff and volunteers are required to Adhere to ASC’s vision, purpose and values. Act at all times in accordance with ASC’s Code of Conduct and Child Protection Policies. Undertake the NSW Working with Children Check prior to commencement and ensure it is up-to-date. Comply with Work, Health and Safety systems. Comply with Incident Management Procedures and emergency protocols. Demonstrate respectful and welcoming behaviour with all people at ASC in a culturally appropriate way. How to apply To express your interest in this role, please follow the below link. Please attach your resume and a brief blurb (cover letter) about yourself, your motivation and how you meet the selection criteria (found within this position description). Apply For Job #J-18808-Ljbffr
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