IT Support Officer
vor 2 Wochen
Join to apply for the IT Support Officer role at North Richmond Community Health At North Richmond Community Health (NRCH) we are proud to deliver courageous health and community services that collaboratively address health inequity. We nurture a workforce that is passionate and diverse, with shared values and a strong commitment to making positive health impacts within the heart of North Richmond. With access to a variety of flexible work arrangements, health and wellbeing activities and a rich learning environment, our team members are consistently able to deepen their expertise by being part of impactful and world recognised community health solutions. 12 Month Fixed-Term, Contract End Date December 8 2026. Part-Time. 30.4 hours per week. Flexible work arrangements. Strong connection to community and innovation. HS3 ($42.83 an hour). About The Role Do you have a passion for providing ICT support and maintaining critical systems? At North Richmond Community Health (NRCH), you will play an essential role in supporting our staff to ensure the smooth operation of our ICT infrastructure. Key Responsibilities Provide ICT support to all end users in a timely manner. Maintain daily helpdesk requests and ensure efficient ticket resolution. Assist in managing all networking hardware and software, including license management and lifecycle. Support the management of laptops, desktops, and portable devices. Administer Active Directory, including Group Policy and user access control, while upholding security best practices. Coordinate hardware needs and equipment replacement in consultation with the ICT Manager. Manage day-to-day requests related to the phone system. Contribute to the development and review of ICT policies, procedures, and organisational strategic planning. About You Are you someone who thrives in a fast-paced environment and enjoys problem-solving? Do you have a strong technical foundation and a passion for helping others? This role is perfect for an IT professional who wants to make a positive impact. Qualifications ICT Tertiary Qualification or at least 1 year of experience in a similar role. Experience working in a Windows environment with Microsoft applications, ideally Office 365. Previous knowledge/experience in network administration, helpdesk support, and hardware/software management. Experience in the installation, configuration, and management of IT operating systems and applications. Closing Date 12 December 2025 Contact For questions, about the role, please contact IT Manager Mark Coulter @ For questions or support with your applicant, please contact Please note, we are not accepting emailed applications and cannot proceed if you do not have valid working rights for Australia. #J-18808-Ljbffr
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