IT Support Officer
vor 3 Wochen
Sushi Sushi, Australia's largest sushi brand, is going through an exciting period of growth and we are looking for an IT Support Officer to join our Support office team during an exciting period of new growth and transformation. With this growth, comes opportunity to make a difference. We pride ourselves on being a market leader that is considered best practice in our service propositions. Are you looking to grow and develop your career? If you are customer focused, passionate about retail and providing the ultimate technical and non-technical IT support, this role is for you Who are we looking for? We are looking for someone who is highly motivated, has a strong work ethic with proven ability to work in a fast‑paced environment. You will also be an analytical problem‑solver with the ability to demonstrate teamwork, innovation, and excellence. We are a company who are proud of our values; Respect, Innovation, Collaboration and Execution (RICE) are highly valued assets not only in our team members but also in our departmental interactions and output Core Responsibilities: Service & Support Service desk churn / ticket analytics / telephony analytics / investigating trends POS process improvements and challenging operational opportunities Maintaining customer (Store/Support Office/Area Managers) satisfaction Rostered on a cycle for before / after hours on call – including weekends. Travel is required to perform installation and repairs. Operations (Proactive) Managing IT planner tasks and aligning Support business with store openings/closures and refurbishments Leading training workshops and deployment projects Incident catalogue / capturing all incident numbers / email communications Assisting with firmware / software deployments Assist with deploying and managing security structure and posture Standardise I.T excellence across all Stores (Company and Franchise) (comms rack/cable management/uptime risk) Asset Management (Proactive) Assist in documentation and managing of assets, certifications renewal, security alerts and patch management Assist with life cycle report (aging inventory) Assist with risk report on hardware failure Assist build / proposal asset purchasing based on data and life cycle management Maintain / own I.T desk area Build standard device/approve list for all desk setups in Support Office. Capture versions of all O.S / entire fleet Requirements: Understands business requirements and can translate into technical and non-technical solutions Strong knowledge in diagnose and minimising business disruptions/outages Experience with POS Systems, specifically TASK an advantage Contribute to the team/business initiative, whilst not losing sight of BAU tasks and Planner tasks Staying accountable for deadlines and proactive operational tasks Can learn and adopt business / I.T frameworks Sound knowledge of I.T Service Desk systems/processes Sound Knowledge of Telephony solutions and business call flows Very strong written, oral communication Takes pride in delivering a Customer First Approach to all I.T support services Current Driver’s License and police clearance Join a Support office with a great culture Business casual environment Free onsite parking Along with a cover letter, tell us something we don't know (or you just love) about IT or the future of computers and tech We look forward to reviewing your application. Please note at this time we cannot accept applicants who require business sponsorships. #J-18808-Ljbffr
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Education IT Support Officer — Public Service
Vor 2 Tagen
Council of the City of Sydney, Österreich School Administrative And Support VollzeitA government educational department in New South Wales is seeking a Technology Support Officer responsible for providing efficient information technology support services and performing maintenance on departmental IT equipment. This role is crucial in ensuring optimum operational efficiency and offers a talent pool for ongoing or temporary opportunities in...
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Education IT Support Specialist
Vor 2 Tagen
City of Melbourne, Österreich School Administrative And Support VollzeitAn education services provider in Melbourne is seeking a Technology Support Officer to assist with efficient IT support services and perform maintenance on departmental equipment. This role offers opportunities to develop your public service career and engage in a supportive environment. Candidates are required to demonstrate experience with technology and...
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IT Support Officer
vor 2 Wochen
City of Melbourne, Österreich Navitas VollzeitNavitas is a leading global education provider that has helped generations of learners transform their lives through education. Working in our Careers & Industry (C&I) Division you’ll be part of a team supporting Navitas’ portfolio of colleges, campuses, and offices. Employing 5,000 staff, we create life-changing opportunities for students to learn by...
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It Support Officer
Vor 6 Tagen
City of Melbourne, Österreich Navitas VollzeitNavitas is a leading global education provider that has helped generations of learners transform their lives through education. Working in our Careers & Industry (C&I) Division you'll be part of a team supporting Navitas' portfolio of colleges, campuses, and offices. Employing 5,000 staff, we create life-changing opportunities for students to learn by...
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IT Support Technician
vor 2 Wochen
Council of the City of Sydney, Österreich Virtual IT Group VollzeitThe primary objective is to provide exceptional customer service, remote & on‑site technical support to our clients as well as building/maintaining strong relationships expected by a trusted advisor. Please note that although the role is advertised as Sydney, individuals from the Wollongong and Shellharbour area are also encouraged to apply. POSITION...
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IT Support Officer
vor 2 Wochen
City of Melbourne, Österreich North Richmond Community Health VollzeitJoin to apply for the IT Support Officer role at North Richmond Community Health At North Richmond Community Health (NRCH) we are proud to deliver courageous health and community services that collaboratively address health inequity. We nurture a workforce that is passionate and diverse, with shared values and a strong commitment to making positive health...
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City of Melbourne, Österreich Podium IT VollzeitThe Offer Podium IT is offering a position for an IT Support Technician. We are an established small to medium sized (SMB) IT Support company with clients across many different industries. Our Commitment As part of the role, Podium IT will be offering you unique exposure to some of the latest technologies. You will also be involved in developing and...
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IT Support Engineer
vor 3 Wochen
Coffs Harbour City Council, Österreich Virtual IT Group VollzeitThe primary objective is to provide exceptional customer service, remote & on-site technical support to our clients as well as building/maintaining strong relationships expected by a trusted advisor. Please note that although the role is advertised for Sydney as the work location, individuals from Wollongong and the Shellharbour area are encouraged to apply....
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IT Helpdesk Support Officer
vor 2 Wochen
City of Melbourne, Österreich Colliers VollzeitCompany Description Colliers is built on an enterprising spirit.What makes us different isn’t just what we do, it’s how we do it. Our people are passionate, take ownership, and always act with integrity for our clients, colleagues, and communities. We accelerate success by empowering bold thinking and driving exceptional results. Job Description We’re...
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IT Support Engineer
Vor 5 Tagen
City Of Stirling, Österreich Office Solutions IT VollzeitResponsibilities As an IT Support Engineer, you'll be working both remotely and face to face with our clients to provide helpdesk support and project work. This level 2/3 generalist role will have you grappling with a huge variety of tasks in desktop support, network deployments and troubleshooting, servers and storage infrastructure and cybersecurity. We do...
