Boutique Manager

Boutique Manager – Chatswood Chase Cartier invites you to lead our new boutique opening in Chatswood, scheduled for 2026. As a Boutique Manager you will manage the boutique team, drive performance, and ensure excellence in service. What We Offer At Cartier you’ll be part of a community bound by a strong sense of responsibility, where connection, collaboration, and collective spirit thrive. We empower individual talents, united by a shared commitment to excellence, inspired by the world’s diverse cultures, to respect and enrich our unique heritage. Different perspectives fuel innovation and drive us to create exceptional experiences. Benefit from world‑class training and development programs designed to enhance your expertise, strengthen your leadership, and support your career aspirations within Richemont. We celebrate every achievement, big or small, fostering meaningful connections through gratitude and mutual support, nurturing a sense of belonging. Join a Maison where heritage and innovation meet, creating unforgettable moments for clients while representing one of the most prestigious names in luxury. How Will You Make an Impact? Are you passionate about Retail? Do you have a genuine interest in delving into the variety of projects that the Chatswood based team has to offer? As a Boutique Manager, you will assist the business in ensuring that projects are successfully led. Responsibilities Team Management & People Development: recruit boutique staff, communicate the Maison's strategy, set objectives, evaluate performance, and identify potential. Bean Performance & Sales Achievement: make performance diagnoses, execute boutique action plans, optimize boutique performance and profitability, monitor KPIs, and drive commercial strategy to meet or exceed sales targets. Boutique Operations & Administration: ensure respect of brand policies, lead audit preparation, supervise back office and administration, and oversee boutique maintenance. Client Relationship & Portfolio Development: ensure high professional client service and lead the implementation and monitoring of the ROI for client relationship programmes and actions. Qualifications Strong tenure in retail management. A proven ability to lead and inspire a high‑performing team, fostering a culture of excellence, collaboration, and client‑centric service. Strong commercial acumen with a track record of driving sales growth, delivering KPIs, and developing strategic initiatives to maximize business potential. Outstanding communication and interpersonal skills to build trust and maintain strong relationships with clients, colleagues, and stakeholders. The agility to adapt to a fast‑paced and evolving environment while maintaining meticulous attention to operational standards and compliance. A deep appreciation for Cartier’s heritage, craftsmanship, and luxury codes, using your product knowledge to elevate the client experience. Fluency in English and the local language; a third language is an advantage. Application Process Speak to your Line Manager and HRBP to discuss and align on your application. Submit your application. If your profile aligns, our TA team will contact you for a brief introductory call to discuss your background and answer initial questions. Following a successful screening, you will interview with our HR Business Partner and Area Manager to learn about the role, our culture, and how your talents can contribute. Complete and present a case study to a panel comprised of Managing Director, Commercial Director, Area Manager & HR Manager. With successful interviews completed you will begin your journey in your new role. Ignite your passion for luxury and make a meaningful impact at Cartier – apply now Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Retail Luxury Goods and Jewelry Location: Sydney, New South Wales, Australia #J-18808-Ljbffr