IT Service Desk Coordinator
vor 3 Wochen
Add expected salary to your profile for insights We are looking for a customer-focused individual for a fixed-term, full-time contract , where the primary objective is to provide support and assistance with the resolution of IT incidents and requests. Your proven communication skills, proactive approach, and strong time management will ensure you build effective working relationships with both internal and external customer. About The Role An opportunity now exists for an IT Service Desk Coordinator to join our IT Team based at our head office in Seven Hills. Reporting to the IT Service Delivery Manager, you will be responsible for ensuring an efficient service is provided to our users in order to meet the needs of the business and ensure timely responses and resolution to incidents and requests. The opportunity would also suit a graduate or someone looking to start their career in IT. Duties Act as the primary point of contact for all incidents and requests Provide first and second line technical support on a wide range of technologies and systems via phone, email and face to face Resolving incoming support incidents Service, prioritise and elevate inbound service requests Participate in a range of projects and become a subject matter expert for a variety of company systems where required About You Call on your previous IT experience including desktop and application support, licensing and diagnostics to provide an exceptional service in a demanding but rewarding environment Have a minimum of 6 months experience in any IT environment with particular emphasis on help desk/service desk, application support, or system administration roles Have excellent communication and interpersonal skills to liaise with people at all levels of the business (both internal and external) with confident verbal and written communication Highly motivated and have a keen eye for detail and able to follow through on tasks Ability to work unsupervised and as a team player whilst accountable for your own actions Ideally worked 6 months in a system support role preferred Experience with Windows Desktop PC/Office365/Active Directory/MFA preferred Experience with SOE Imaging, Remote Support Technologies, Mobile Device Management and Telephone systems desirable Have a passion for technology What's in it for you? A competitive remuneration package The opportunity of career advancement through mentoring and our formal learning and development program A great team environment and culture Fantastic employee reward and recognition program, Perkbox membership and other associated benefits including confidential access to EAP wellness program and novated lease salary sacrifice To know more about the exciting employee benefits at Grace, click on the following URL for more information No agencies, please Grace has been a trusted name in household moving, commercial project logistics and records management for more than a century. A legacy of the famous Grace Bros retail and home services empire, the business has expanded and evolved to become Australia’s leading service provider of integrated asset moving and information management services for home, corporate and commercial customers. #J-18808-Ljbffr
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IT Service Desk
vor 1 Woche
Council of the City of Sydney, Österreich Uniting VollzeitIT Service Desk Analyst – Parramatta CBD Fixed-Term Contract – 6 months Uniting is seeking a Service Desk Analyst to join our expanding IT Service Desk team in Parramatta CBD. This 6‑month fixed‑term position, with the possibility of extension, will provide first‑line IT support to all Uniting staff, ensuring efficient and reliable technology...
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Hybrid IT Service Desk Analyst
vor 3 Stunden
Council of the City of Sydney, Österreich Careers at Council VollzeitA local government organization is seeking a full-time Service Desk Analyst to join their IT Service Delivery team. The role involves supporting IT matters in a collaborative environment, managing incidents, and providing excellent customer service. Candidates should have relevant qualifications in Information Technology and proven experience in service desk...
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IT Service Desk Officer
Vor 4 Tagen
City of Brisbane, Österreich Precision IT Pty. Ltd. VollzeitPrecision IT is a nationally based Managed Services Provider (MSP) that provides IT services to a broad range of clients across Australia. We have offices located in Sydney, Brisbane, Gold Coast, and Melbourne. We are growing and a unique opportunity has become available for an enthusiastic, self‑motivated, bright and driven individual to join our Service...
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It Service Desk Officer
vor 3 Stunden
City of Brisbane, Österreich Precision It Pty. Ltd. VollzeitPrecision IT is a nationally based Managed Services Provider (MSP) that provides IT services to a broad range of clients across Australia. We have offices located in Sydney, Brisbane, Gold Coast, and Melbourne. We are growing and a unique opportunity has become available for an enthusiastic, self‑motivated, bright and driven individual to join our Service...
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Service Desk Coordinator
vor 5 Stunden
City of Brisbane, Österreich Auto & General Australia VollzeitService Desk Coordinator Join to apply for the Service Desk Coordinator role at Auto & General Australia . 5 days ago Be among the first 25 applicants. Get AI-powered advice on this job and more exclusive features. Role Overview As a Service Desk Coordinator, you will be pivotal in ensuring the smooth, day-to‑day operation of our Level 1 support team....
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IT Service Desk
vor 3 Wochen
Canterbury-Bankstown Council, Österreich Ethos BeathChapman VollzeitIMMEDIATE - IT Service Desk - AUD 41 per hour - 38 hours - Council Environment Role: IT Service Desk / IT SupportInitial contract: Till Feb ’26Location: BankstownMUST HAVE: IT Service Desk experience (Level 1 and Level 2) Overview To support the service management team in delivering IT support services to Council, staffing the IT Service Desk and providing...
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Service Desk Team Leader
Vor 4 Tagen
City of Parramatta Council, Österreich HD IT VollzeitService Desk Team Leader – HD IT, Parramatta, New South Wales, Australia Base pay range A$100,000.00/yr – A$110,000.00/yr About Us HD IT is a leading Managed Services Provider based in Sydney, recognized as one of Australia's Top 50 MSPs for 6 consecutive years. We’re all about innovation, collaboration, and delivering top‑tier IT solutions. Why...
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Onsite Service Desk Ops Lead
vor 3 Wochen
City of Melbourne, Österreich Kinetic IT VollzeitA leading Australian IT services provider in Melbourne is seeking a Service Desk Operations Manager to lead a large IT support team within a Federal Government account. This role involves managing operational activities, enhancing customer service, and driving process improvements while fostering an inclusive and collaborative culture. The ideal candidate...
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Service Desk Coordinator: AV/UC Support
vor 3 Wochen
Council of the City of Sydney, Österreich Pro AV Solutions VollzeitA leading workplace technology integration organisation in New South Wales is looking for a Service Desk Coordinator to join its Client Services team. The successful candidate will manage service requests and support client relationships, requiring strong organizational skills and experience in administration. The company offers a competitive remuneration...
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IT Service Desk Analyst
vor 2 Wochen
Council of the City of Sydney, Österreich Device Technologies VollzeitJoin to apply for the IT Service Desk Analyst role at Device Technologies . Since 1992, Device Technologies has been dedicated to improving patients’ lives through leading edge technology and services, supplying hospitals and healthcare professionals with high‑calibre medical solutions from around the world. Over 30 years, Device Technologies has...
