Welfare Manager

Indie Education, a leader in alternative education, is seeking a dedicated full-time Welfare Manager to join our growing team. If you're committed to ensuring student wellbeing, safety, and academic success, and are ready to lead our Welfare program to make a real impact, we want to hear from you. Core workplace objectives To lead and manage the welfare program by recruiting, training, and supporting welfare staff, ensuring compliance with relevant legislation, and implementing strategies to enhance the well‑being, safety, and success of students. This includes overseeing staff development, coordinating training, addressing welfare issues, analysing data to identify trends, and collaborating with Indie management team and external stakeholders to improve the overall effectiveness of the welfare services provided. Workplace tasking and key responsibilities Ability to build strong internal relationships with Indie management team and key external stakeholders. Have a comprehensive understanding of child safe practices, mandatory reporting legislation, policies, and procedures in State/s of operation. Recruit, train, support and develop welfare staff in areas pertaining to Indies welfare program. Conduct monthly supervision sessions for all welfare staff to monitor progress, address concerns, provide support and promote professional growth. Collate and analyse reports related to welfare needs, gaps, trends, and student requirements. Propose solutions based on data and staff input to address identified needs and improve welfare services and practices. Coordinate, delegate, and support the development of internal training programs for students, focusing on welfare and well‑being topics. Participate in welfare staff performance review process with the Indie site manager, providing feedback and areas for development. Conduct audits and reviews to ensure compliance and continuous improvement. Schedule and lead staff meetings to discuss welfare issues, share updates, and collaborate on solutions. Time management skills, administrative skills, and ability to meet deadlines. Strong written, oral, and digital literacy skills, and attention to detail. For this position, the applicants must Have proven experience in staff management. Have a strong understanding of the school system. Exhibit excellent interpersonal skills, with the ability to negotiate effectively and resolve conflicts. Be willing and able to travel regularly to different sites as required. For this position applicants must hold and provide evidence of Minimum qualification of Diploma in Community Services, Counselling, Youth Work, Social Science, Social Work or related discipline. Relevant State Working with Children’s Check. Annual National Police Check (issued in the 3-months prior to appointment) Current and valid driver’s license. Benefits of Indie As a registered Public Benevolent Institution (PBI), we offer access to tax effective packaging via Maxxia: up to $15,900 per (FBT) year (plus up to $2,650 for meals & entertainment) to significantly boost your take‑home pay 15 days of paid personal leave, plus comprehensive paid parental leave provisions. Annual professional development allocation and study time during work hours. Unlimited access to a complimentary wellness program via Sonder for both you and your immediate family, featuring confidential, professional counselling, diverse mental health resources, and broader wellbeing initiatives designed to support personal and family resilience. Travel opportunities to visit other sites across Australia. Full time permanent position, Monday to Friday. Uniform, laptop and mobile phone provided. Large national organisation with internal mobility opportunities. Ready to Apply Submit your application via SEEK’s ‘Apply’ button, which will redirect you to IndieSchool’s recruitment portal. For any enquiries please contact Fiona Roden - Head of Welfare via email: ***********@indie.edu.au Please apply by COB 9 January 2026. Applications will be reviewed upon submission. Interviews and appointment may occur prior to close date. Commitment to Safety & Inclusion Indie Education is proud to be a child‑safe organisation committed to the safety, wellbeing and inclusion of all students. Applicants should familiarise themselves with our child safety policy, code of conduct, and commitment to child safety, available on our website. Indie embraces diversity and encourages applications from Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, and people with disabilities. #J-18808-Ljbffr