Project Lead – Data, Reporting

Vor 2 Tagen

Council of the City of Sydney, Österreich Job Details Vollzeit

Project Lead Data Reporting & Analytics Job No : Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD, Melbourne - Inner Suburbs & CBD, Various Permanent Full Time Insurance Pay Band 5 About the Role Are you passionate about driving transformation through data and analytics? We’re looking for a Project Lead to join our Consumer Insurance team within the Insurance function. This role is pivotal in delivering strategic initiatives that enhance customer insights, improve operational efficiency and generate measurable business outcomes. Reporting to the Manager Project & Transformation Customer & Distribution Performance & Insights (CADPI), you’ll lead end‑to‑end project delivery, stakeholder engagement and change management across a dynamic portfolio of initiatives. Key Responsibilities Lead transformation programs aligned to CADPI DRA strategy. Translate business needs into actionable project plans with clear milestones. Manage full project lifecycle: scope, schedule, budget, risk and reporting. Collaborate across teams to align project goals with operational needs. Build strong relationships with internal and external stakeholders. Identify and mitigate risks early to support informed decision‑making. Manage vendor relationships and procurement processes. Act as a liaison between technical teams and business partners. Lead change activities to drive adoption of transformation initiatives. Deliver clear consistent communication across all levels. Support and lead data governance activities. Maintain documentation on dataflows, definitions and processes. Ensure delivery aligns with best practices and approved patterns. Who You'll Work With Executive Manager CADPI EGM Brand & CX, EGM Customer Service, Head of Digital Service Customer Service Leadership, CX Leads, Delivery Leads Technology and Transformation teams About You Qualifications Tertiary qualifications in Business, Finance or Project Management (desired) 3 years in project management ideally in transformation or enablement roles Strong background in planning, scheduling, budgeting and delivery Experience in insurance distribution or claims (preferred) Familiarity with customer experience analytics, call listening or QA (preferred) Skills & Competencies Agile project management (Scrum, Jira, Confluence) preferred Excellent time management and organisational skills Strong stakeholder engagement and leadership capabilities Exceptional communication and problem‑solving skills What We Can Offer You Discounts and offers on a range of insurance products A range of flexible working and leave options including 20 weeks paid parental leave, 4 weeks secondary carer parental leave and unlimited paid emergency response leave. Invest in your brighter future with ongoing study support and career development programs. Give back to our communities with payroll giving donation matching and paid volunteer leave. Prioritise your work/life balance with our robust employee assistance program and dedicated employee council. Employee Benefits - Suncorp Group At Suncorp we believe we are our best when our workforce is diverse, talented and passionate, and when our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible and inclusive culture offering flexible work, career development and internal mobility and building connected relationships amongst our team members and with our customers. Advertised : 24 Sep 2025 Applications close : 08 Oct 2025 #J-18808-Ljbffr

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