Senior Claims Consultant
vor 22 Stunden
About Gallagher Bassett Gallagher Bassett is Australia’s largest Third-Party Administrator (TPA). We manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations. Our offices are located across Australia and we employ over 1,700 staff. Role Overview Senior Claims Consultant – Permanent, full‑time, with flexible hybrid working arrangements to be agreed. This role is located in Brisbane and supports the General Insurance team with a broad range of responsibilities, from managing index queues and claims to approving payments. You will work closely with the Team Leader and the broader team to ensure seamless operations. Responsibilities Support the Team Leader to manage the day‑to‑day operations of the team Review staff performance and provide training and coaching where required Build and develop strong working relationships with our clients Set priorities and plan workload of the team Manage daily workflow to maintain client service standards – internal and external Take on Team Leader duties when the Team Leader is on leave Approve payments Manage inboxes Index queues Review reports Qualifications 2+ years of insurance (or relevant) experience Strong coaching, mentoring and negotiation skills Experience in relationship building and stakeholder management Flexibility and receptivity to change Focus on customer/client Excellent communication and interpersonal skills Time management and organisational skills Benefits Flexible work arrangements – including WFH Paid parental leave Excellent working environment with dedicated support and inclusive culture Exciting career opportunities as the company grows Ongoing education and development through internal and external programs Service recognition awards and employee assistance program for you and your immediate family Wellbeing support through peer support, corporate health insurance discounts and wellness programmes Additional purchased leave, novated leases and access to the Gallagher Rewards Programme Reproductive leave Birthday Club – a day off during your birthday month as a gift How to Apply Agency applicants will not be considered for this role. If you are interested, click Apply for this Job. Gallagher Bassett is an Equal Opportunity Employer. Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant. #J-18808-Ljbffr
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Senior Claims Consultant
vor 4 Wochen
City of Brisbane, Österreich Gallagher Bassett VollzeitAdd expected salary to your profile for insights Senior Claims Consultant - Liability Gallagher Bassett are currently seeking a Senior Claims Consultant - Liability to join our team in Brisbane or Sydney. This role will be offered on a permanent full-time basis with flexible hybrid working arrangements to be agreed. As the Senior Liability Claims Consultant,...
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Senior Claims Consultant
vor 1 Woche
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Senior Liability Claims Consultant – Hybrid
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City of Brisbane, Österreich Gallagher VollzeitA leading insurance claims management firm in Brisbane is seeking a Senior Claims Consultant with at least 5 years of experience in public liability or professional indemnity. This full-time role involves managing liability claims, providing advice, and mentoring junior consultants. Flexible hybrid work arrangements available. A strong focus on customer...
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Senior Claims Consultant
vor 4 Wochen
City of Brisbane, Österreich Gallagher VollzeitIntroduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of...
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vor 1 Woche
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City of Brisbane, Österreich Gallagher VollzeitOverview Due to new business, Gallagher Bassett are currently seeking a Senior Claims Consultant – Motor and Warranty to join our team in Brisbane. This role will be offered on permanent full-time basis with flexible hybrid working arrangements to be agreed. The role will be working on Mechanical Warranty Insurance, Guaranteed Asset Protection Insurance,...