Senior Claims Consultant, Group Claims
vor 2 Wochen
Senior Claims Consultant, Group Claims - AusSuper Join to apply for the Senior Claims Consultant, Group Claims - AusSuper role at TAL Australia . Welcome to TAL. As a leading life insurer, we’ve been protecting Australians for over 150 years. Backed by Dai-ichi Life, we’re driven by big ambitions and are empowered to create better products and services. Together with our partners, we help millions of Australians live lives filled with choices, options, and freedoms. Job Description The Senior Claims Consultant is responsible for the proactive management of a portfolio of complex life insurance claims with our AusSuper Fund in accordance with TAL’s claims philosophy, claims handling procedures, policy terms & conditions and in accordance with the Life Insurance Code of Practice and other legislative and regulatory requirements. A key focus of this role involves providing a best‑in‑class customer and client (e.g., advisers, trustees, fund administrators) experience, including regular communication in relation to the status of claims and managing expectations, to deliver on quality health and claim outcomes. Key Responsibilities Ensure compliance with TAL policies, procedures and guidelines, ensuring claims management is in accordance with the TAL claims philosophy. Adhere to external regulations (e.g., Privacy and Life Insurance Code of Practice) and all relevant legislation and industry guidelines. Ensure all interactions with customers, advisers and other stakeholders adhere to TAL’s Customer Service Culture through the provision of high‑quality, accurate and compliant work. Contribute towards a culture of process improvement, supporting the Team Manager and Technical Specialist to embed required change within the team while ensuring a best‑practice approach to claims handling. Contribute to department and company projects as required. Maintain current knowledge of life insurance guidelines, processes, and policy changes; ensure claims handling reflects industry best practice and TAL processes and policies. Other ad‑hoc duties as required. Qualifications At least 2‑3 years’ experience in Life Insurance senior claims management at a similar level. Ability to build rapport and empathy with customers during difficult times and a commitment to delivering proactive, high‑quality customer service. Advanced time‑management and prioritisation skills. Demonstrated analytical and problem‑solving skills and attention to detail. Relevant tertiary qualifications in Business, Commerce, Health or Allied Health (desirable). Diploma or Cert IV in Life Insurance, or equivalent (desirable). Benefits & Working Environment Flexible work arrangements. Full‑time, permanent contract. Internal career growth opportunities. Collaborative team with supportive leadership. Melbourne CBD office with on‑site fitness centre and wellness classes. Inclusion TAL is one of Australia’s leading life insurers, committed to inclusion, and supporting diverse talent. We welcome applications from people of diverse experiences, backgrounds and identity, including Aboriginal and Torres Strait Islander peoples, caregivers, people living with disabilities, culturally diverse backgrounds and the LGBTIQ+ community. We are an Employer of Choice for Gender Equality and have been recognized by the Workplace Gender Equality Agency and Australian Workplace Equality Index. We support reconciliation and are members of relevant diversity councils and networks. #J-18808-Ljbffr
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Senior Claims Consultant, Group Claims
vor 1 Woche
Council of the City of Sydney, Österreich TAL Australia VollzeitCompany Description Welcome to TAL. As a leading life insurer, we’ve been protecting Australians for over 150 years. Backed by Dai-ichi Life, we are driven by big ambitions and empowered to create better products and services. Together with our partners, we help millions of Australians live a life filled with choices, options, and freedoms. Our culture...
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Senior Claims Consultant, Group Claims
vor 2 Wochen
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Claims Consultant, Group Claims
vor 2 Wochen
City of Melbourne, Österreich TAL Australia VollzeitClaims Consultant, Group Claims - AusSuper 2 days ago Be among the first 25 applicants Welcome to TAL. As a leading life insurer, we’ve been protecting Australians for over 150 years. Backed by Dai‑ichi Life, we're driven by big ambitions and empower to create better products and services. We’re helping millions of Australians live a life filled with...
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Senior Claims Consultant, Group Claims
vor 3 Wochen
City of Melbourne, Österreich TAL VollzeitSenior Claims Consultant, Group Claims - AusSuper Collaborative team with supportive leadership Melbourne CBD office with on-site fitness centre and wellness classes Welcome to TAL. As a leading life insurer, we’ve been protecting Australians for over 150 years. Backed by Dai‑ichi Life, we're driven by big ambitions and empower to create better products...
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City of Melbourne, Österreich Tal Services Limited VollzeitCompany Description Flexible work arrangements Full time, permanent contract Collaborative team with supportive leadership Internal career growth opportunities Melbourne CBD office with an‑site fitness centre and wellness classes Welcome to TAL. As a leading life insurer, we’ve been protecting Australians for over 150 years. Backed by Dai‑ichi Life,...
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Claims Consultant, Group Claims
Vor 6 Tagen
City of Melbourne, Österreich Tal Services Limited VollzeitCompany Description Flexible Work Hours | Hybrid Model Clear career pathway – a natural stepping stone to a Senior Consultant role. Exposure to complex, high-value claims – work on challenging TPD and life insurance claims. Flexible and supportive work environment – backed by strong organisational investment and ongoing support. Welcome to TAL. As a...
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Claims Consultant, Group Claims
vor 2 Wochen
City of Melbourne, Österreich TAL Australia VollzeitOverview The Complex Claims Consultant role will sit within TAL’s Cbus portfolio team, responsible for managing a portfolio of high-value, underwritten TPD claims. You will apply your strong technical expertise and knowledge of the Insurance Contracts Act to navigate complex arrangements and deliver quality outcomes for members. In This Role You Will...
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Council of the City of Sydney, Österreich Zurich Insurance VollzeitPrincipal Claims Consultant - Group Insurance 1 day ago – Be among the first 25 applicants. As one of Forbes 2024 ‘World’s Best Employers’ and Fortune’s ‘World’s Most Admired Companies’ for 2025, Zurich – a leader in the insurance industry – is on a journey towards a brighter future. Join us on this thrilling journey as we work towards...
