Associate Director, Institutional Client Group Australia

Some career choices have more impact than others. At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share. HSBC Corporate and Institutional Banking is a markets‑led, financing‑focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long‑term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking. Taking on the role of Associate Director, Institutional Client Group Coverage (ICG) with our Corporate & Institutional Banking business, you will work closely with a Director to deliver on the business’ ambitious five year growth strategy. In doing so, you will support the growth of the business and work directly with the Director on supporting a diversified portfolio across financial services including insurance, non‑bank lenders, asset and fund managers. This is an exciting time to be taking on this role, being part of a strong client service orientation, transforming our focus to act on client feedback and become the trusted client support across our full suite of products. With exposure to HSBC’s global network, the career opportunities are endless. Responsibilities Supporting the Director and liaising with existing clients, responding to new business enquiries and working closely with our administrative support team to provide an exceptional level of service to our client base. Working with senior management to continually assess and redefine the strategy for ICG to grow our business in the Institutional space across Australia and New Zealand. Driving revenue and return targets via in depth ongoing analysis of products contributing to the revenues for each client and understanding the importance of driving ancillary revenues whenever we need to utilise balance sheet for our clients. Driving the right behaviors around recording activities and managing data related to client engagement, revenues and balance sheet usage across our client book. Collaborating with management, product owners and colleagues locally and globally to drove the best outcomes for all stakeholders. Promoting a strong speak up culture, including identification and management of business risks. Qualifications Experience in Institutional / Financial Institutions banking either in Coverage or Product at Associate Director level, covering clients in the insurance, asset and funds management, non-bank lending and superannuation sectors and be able to adapt to the nuances and requirements of each, to understand their pain points and position HSBC as a solution provider. Ability to develop idea generation for the Group across a full range of products, consistently meeting and exceeding client expectations through superior service, identifying cross sell and business growth opportunities. Strong communication skills, both verbally and in writing with a variety of audiences, enabling you to build effective relationships and exercise influence both internally and externally. A track record of building & developing successful long term client relationships including with key decision makers, developing a multi dimensational strategic dialogue. Strong knowledge of HSBC’s Banking products, with ability to quickly learn new or unfamiliar product, supported by a strong internal network. Strong knowledge of the financial services industry and exposure to global markets and the impacting regulatory environment. Strong portfolio management skills with the ability to work to tight deadlines. Advanced understanding of risk management and risk mitigation. Tertiary qualifications in a relevant discipline. Preference Preference will be given to candidates who hold Australian or New Zealand PR/Citizenship, or who can show they currently have unrestricted work rights in Australia without limitations. Benefits As an HSBC employee in Australia, you will have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market‑leading subsidised private health cover, free salary continuance insurance, share match equity scheme, enhanced parental pay and leave offering, subsidised banking products and services, bonus leave days and wellness programmes including discounted gym memberships. HSBC is committed to building a culture where all employees are valued and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment. Applications from First Nations peoples are encouraged. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by HSBC Bank Australia Limited. Please note that HSBC will we never communicate to applicants via non-HSBC channels such as SMS, WhatsApp or Facebook so please be careful if anyone attempts to contact you via these channels. #J-18808-Ljbffr