Warehouse And Logistics Manager

About Baby Village Baby Village is a thriving omni‑channel retailer of baby goods including prams, car seats, nursery furniture and everything for parents & baby. We are committed to providing customers with exceptional service, a curated range and a great shopping experience across a wide range of industry‑leading brands. Due to continued growth and planned expansion, we are looking for a Business Analyst to join our work family Our warehouse is the engine room that ensures our customers and stores receive fast, accurate and beautifully presented orders and we're looking for a leader who can take the Baby Village Warehouse to the next level. Role Job title: Warehouse and Logistics Manager Permanent Full Time Role Annual Salary: $90,000 + superannuation Reporting to: CEO Location: Punchbowl Role Objective The Warehouse Manager is responsible for leading all warehouse and logistics operations to deliver a safe, efficient, accurate and customer‑centric fulfilment environment. This role oversees stock management, online order fulfilment, inward goods, dispatch, process accuracy, third‑party freight relationships and warehouse team performance. This is a hands‑on leadership role for an experienced operator who can optimise processes, build a high‑performing team, and support Baby Village's growth. Responsibilities Warehouse Operations & Fulfilment Oversee daily warehouse operations including receiving, picking, packing, dispatch and replenishment. Ensure online orders are fulfilled accurately, quickly and in alignment with Baby Village's premium brand presentation standards. Maintain an organised, clean and safe warehouse environment that meets WHS requirements. Continually improve processes to reduce errors, increase efficiency and enhance team productivity. Inventory Management Oversee all stock movements including receipting of POs, cycle counts, stocktakes and discrepancy investigations. Maintain strong stock integrity across all locations. Identify slow / aged stock, storage issues and opportunities to optimise space. Collaborate with Buying and Planning to forecast space, inbound volume and storage requirements. Leadership & People Management Lead, coach and develop the warehouse team to create a high‑performing, accountable culture. Manage rostering, workload planning and productivity targets. Train team members on process standards, safety expectations and equipment use. Conduct performance reviews, feedback sessions and corrective actions where needed. Logistics, Freight & Supplier Coordination Manage relationships with freight partners, ensuring delivery SLAs, cost efficiency and issue resolution. Oversee inbound logistics scheduling and coordination with suppliers and carriers. Monitor freight spend and identify cost‑saving opportunities without compromising service. Health, Safety & Compliance Ensure the warehouse is compliant with all WHS policies and procedures. Conduct regular risk assessments, equipment checks and staff safety training. Investigate incidents and implement corrective actions. Reporting & Continuous Improvement Report daily / weekly KPIs including order turnaround time, stock accuracy, productivity and freight performance. Lead continuous improvement initiatives to optimise workflow, technology use and capacity. Support the implementation of new systems, warehouse layouts or automation tools as required. Essential Skills And Experience 7+ years total warehouse experience, with 3+ years managing a warehouse team (retail, ecommerce or FMCG preferred). Strong understanding of inbound / outbound logistics, inventory systems and warehouse processes. Proven experience of strong Health, Safety & compliance. Proven leadership experience with the ability to build capability and drive accountability. Experience with WMS / procurement systems. Strong communication skills and the ability to collaborate cross‑functionally. High attention to detail and commitment to accuracy and quality. Forklift licence. Strong verbal and written communication. Strategic thinker with a hands‑on approach to problem solving and commercial acumen. Excellent prioritisation, time management and organisational skills. Team player, but able to work independently, assume responsibility for deliverables, and work effectively within deadlines. Passion for learning, continuous improvement and growth mindset. #J-18808-Ljbffr