Instructional Designer

In this role, you'll: Part of a newly formed team. You’ll be involved in shaping the way Regional Guards are trained—designing and delivering programs that are practical, scalable, and tailored to the needs of a diverse workforce across the state. This isn’t about ticking boxes; it’s about ensuring people are safe, confident, and capable in their day‑to‑day responsibilities. You’ll collaborate closely with Subject Matter Experts (SMEs), drawing out their knowledge and transforming it into clear, effective learning solutions. Whether it’s developing train crew safe working materials or ensuring every course meets mandatory regulatory requirements, you’ll be the link between technical expertise and accessible training. Your role will also see you consulting and guiding stakeholders across NSW TrainLink and Transport for NSW, helping them navigate change and build capability in ways that are innovative and sustainable. This is a hands‑on role where you’ll be creating and developing new training materials, ensuring they’re not only well‑designed but also practical and aligned with the needs of the workforce. With your safe working traction and RAP knowledge, and your experience in developing role‑specific courses, you’ll be preparing materials that meet both operational needs and regulatory standards. About you To succeed in this role, you’ll bring a strong foundation in adult learning principles and instructional design, with the ability to manage projects end‑to‑end—from task analyses and curriculum design to training aids and assessment systems. In this safety‑critical and industrially sensitive environment, your skill in balancing creativity with compliance will be essential. Collaboration will be at the heart of your work, as you build partnerships that ensure capability strategies are effective, enduring, and fully compliant. Reporting into the Manager of Training and Competence, you’ll need proven experience in writing technical content, a Certificate IV in Training & Assessment (TAE40122). An understanding of regulatory requirements, including mapping, is essential, as is experience working in highly industrialised environments. Tertiary qualifications in adult education, instructional design, or eLearning will be highly regarded, along with experience developing role‑specific courses for train crew. Just as important is your ability to support complex business change, facilitate diverse groups, and communicate with clarity and precision. If you’ve experience in written training materials for train crew, worked in industrial environments, and hold qualifications in Certificate IV in Training & Assessment (TAE40122), this role offers you the chance to apply your expertise in a way that directly impacts safety, confidence, and capability across the transport network. Who we are Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day. At Sydney Trains, our rail services keep Sydney moving by putting our customers at the centre of everything we do. We work with our local communities to deliver safe, timely and efficient rail services 24 hours a day, seven days a week. Our trains and network are evolving to meet the needs of our customers now and well into the future. We’re continuing to integrate technological innovations that help us deliver a smarter and more sustainable network. Join us Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers. We offer a wide range of employee benefits, like our award‑winning flexible and hybrid work options. This role is hybrid-friendly, meaning you can mix in‑person days at your team’s home base location with remote days. What are you waiting for…? Connect with us. Apply now Applications close: 11:59 pm Sunday 30th November 2025. For more information about this role, please contact Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal people or Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us. Need some help with your application? Take a look at our application tips video series. #LI-Hybrid #tccsj #J-18808-Ljbffr