Residential Case Manager

Overview The Case Manager is responsible for providing high quality and effective case work services for young people in Therapeutic Residential Care. The Case Manager will plan for and achieve permanency and identified case plan outcomes for children, young people, their families, authorised carers, prospective guardians and adoptive parents. This is achieved through an interactive and dynamic case management approach, with an emphasis on ongoing analysis, decision-making and record keeping, ensuring the child or young person’s needs are identified and being met. The Case Manager works closely with Therapeutic Specialists, House Supervisors and other MacKillop employees to provide high quality therapeutic care and assist young people to heal from trauma and achieve their full potential. Therapeutic Residential Care supports young people with high and complex needs who are unable to be supported in foster care and require specialised and intensive supports to maintain stability in their care arrangements. Complex mental health, disability, emotional and behavioural issues are characteristics of these young people, resulting in behaviours that often present a risk to themselves and others in their immediate environment. Responsibilities Provide effective assessment, planning, implementation, monitoring and review of case plans to achieve permanency and identified outcomes for young people and their families. Work in collaboration with the MacKillop Team to ensure service delivery is integrated, coordinated and tailored to meet an individual’s needs. Establish collaborative relationships with a wide range of specialist and mainstream services to improve outcomes for children, young people and their families; and develop and maintain strong collaborative partnerships with Aboriginal and CALD agencies. Qualifications A knowledge and understanding of Aboriginal culture and values and an awareness of the current issues faced by Aboriginal children, young people and their families A tertiary qualification in social work, community services, management or relevant field Demonstrated experience in casework practice preferably in Out-of-Home-Care Demonstrated experience in working with young people with complex care needs Demonstrated experience in working with Aboriginal young people & families in a culturally competent manner Understanding of Out-of-Home-Care policy, standards and quality frameworks Demonstrated capacity to develop collaborative relationships across professional and organisational boundaries Ability to plan, organise and prioritise work Excellent written and verbal communication skills Experience using Microsoft Office Current First Aid Certificate Please address the full Key Selection Criteria outlined in the PD as part of your application. Contact For more information please contact: Ally Jones at or Lee-Anne Moffitt at Our Offer Generous Salary Packaging Ongoing Career Development, Education and Training Employee Assistance Program – free and confidential counselling, coaching and emotional support for work and personal challenges Click HERE to find out more about becoming a member of the MacKillop Family Services team and what further support we have to offer our employees. Requirements Valid and current Driver’s Licence Satisfactory Criminal History Check (paid for by MacKillop) Valid Employee Working with Children Check Valid and current NDIS Workers Screening Check (for risk assessed / client facing roles). MacKillop can assist successful candidates with their application. Our Commitment: MacKillop celebrates and draws strength from diversity and respects the dignity of all people. Every person at MacKillop has the right to be safe and to be treated justly. We value every person’s ability, cultural or linguistic backgrounds, ethnicity, sexual orientation, gender identity, gender expression, intersex status, relationship status, religious or spiritual beliefs, socio-economic status, and age. It is our goal that MacKillop Family Services continues to evolve as a culturally safe, culturally competent, and welcoming organisation to Aboriginal and Torres Strait Islander children, young people, families, and communities. Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this position. Shortlisting for this position may commence immediately so please submit your application as soon as possible. #J-18808-Ljbffr