IT Team Coordinator

Play a pivotal role in supporting the smooth operation of the Digital and Transformation Team by providing high‑level administrative and coordination support. Gain skills with Australia’s largest provider of government‑funded hearing care. Permanent, full‑time position. Based in Macquarie Park office. Want to improve the lives of Australians, no matter who they are? Join us and build a career and future you’ll be proud of. It matters more at Hearing Australia Hearing Australia is a trusted leader in our field. Working across the country, we exist to support and empower people through hearing health when and where they need it. Your opportunity As our Team Coordinator you’ll be reporting to the Chief Digital & Transformation Officer and will be responsible for providing high‑quality executive support and team coordination. This role combines executive assistance with governance coordination and social engagement responsibilities, helping to bring the Digital and Transformation team together, maintain compliance frameworks and keep operations running seamlessly. Coordinate and facilitate IT‑related projects, including monitoring progress, tracking deadlines and ensuring deliverables are met. Oversee governance processes across Digital and Transformation programs, ensuring compliance and assurance. Support the team in day‑to‑day operations including administrative needs, budget management, procurement, and vendor relationship management. Collaborate with cross‑functional teams to create an engaging culture, facilitate effective communication and information sharing. Provide accurate and timely support to the executive including the management of incoming telephone calls, diaries, meetings, travel bookings, expense claims and other administrative activities. Provide support and organise events for the executive as required. Support the regular flow of information across other EAs within the SMT and internal and external stakeholders. Comply with all Hearing Australia WHS policies and procedures. This includes passing and remaining up to date with all required training necessary to carry out your role. What you’ll bring We believe the successful candidate will show an understanding of quality, compliance and ethical requirements of working with participant data. You’ll bring: 3+ years of professional administrative assistance experience in an office setting required, with exposure to IT teams or technology‑driven environments highly desirable. Excellent working knowledge of Microsoft Office: Word, Excel, and Outlook (including calendar management) required. An ability to thrive in a dynamic environment while managing multiple priorities effectively. A positive, enthusiastic and proactive approach with a strong sense of initiative. Exceptional organisational and time‑management skills required. Excellent interpersonal and verbal communication skills. Strong written communication skills required. Strong teamwork skills required. Ability to work independently with little supervision required. Demonstrates initiative and resourcefulness. Why Hearing Australia? There’s so much to love about a role with us. But our people say there’s three things that set us and their careers apart. They’re about: How we do what we do: Our vision is to deliver the best hearing solutions for anyone, anytime, anywhere. At Hearing Australia, you’ll know you’re making a contribution that really means something. Who we work with: Here, you’ll support and empower clients of all backgrounds. That’s what drives our teams and what makes them so special. Where we’re going next: As our industry evolves, we’re committed to learning and improving what we do and how we do it and building an organisation where everyone can thrive. What does that mean for you? You’ll enjoy a range of benefits, including: Attractive employee benefits (salary sacrifice superannuation, HCF private health cover discount, well‑being programmes, salary packaging, discounts across an exciting range of retailers). Paid parental leave. Free, onsite staff parking. Employee recognition awards programme. Attractive salary package includes a generous 15.4% superannuation. Flexible work arrangement opportunities to support work, personal and family commitments. Let’s create the gold standard of hearing care We will require the successful candidate to be willing to have a Police Check conducted (we pay), a current driver’s licence and must have rights to work in Australia. Hearing Australia is an Equal Opportunity Employer and embraces diversity, equity and inclusion. We are passionate about building a diverse and inclusive culture from within. We encourage Aboriginal and Torres Strait Islander peoples and applicants from different cultures who are bilingual to apply. We are committed to facilitating a barrier‑free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience. #J-18808-Ljbffr