Regular Giving Coordinator

Make a real difference to children with cancer Permanent full-time, hybrid position working onsite 3 days in our Surry Hills office Benefits include not-for-profit salary packaging, 5 days additional leave and discounts About Redkite When a child is diagnosed with cancer, it affects the whole family. In the daunting and unpredictable experience that follows diagnosis, a child needs as much stability and support from their family as possible. Redkite is a lifeline for families, providing real emotional, financial and practical support. Because holding it together when your child’s life is in question can feel impossible. The role We are seeking a Regular Giving Coordinator to drive growth in Redkite’s regular monthly donor program through acquisition, retention, upgrades, and reactivation across multiple fundraising channels. In this role, you will: Lead and coordinate all aspects of the outsourced Face-to-Face (F2F) donor acquisition program , including implementation, donor journeys, agency KPIs, quality control, and supplier performance. Ensure compliance and oversee F2F agent training to maximise donor acquisition targets, retention, and average gift rates. Provide accurate financial analysis and performance tracking to inform strategies that optimise giving rates and net returns. Manage day-to-day administration of the regular giving program, including sales, batch processing, invoice reconciliation, donor enquiries, and stakeholder engagement. Coordinate and develop donor communications and collateral across direct mail, digital, and telemarketing channels. Deliver data-driven insights to support donor acquisition, retention, delinquency management, and ROI optimisation. This is a dynamic role for someone who thrives on building strong donor relationships, managing supplier performance, and using data to drive fundraising success. About you You are a self-motivated and results-driven individual. You demonstrate the following skills & experience: Demonstrated experience in fundraising Experience and proven success in Direct Marketing or Face-to-Face fundraising Sound knowledge of fundraising legislation, practices and philosophy of charitable giving Excellent communication, collaboration and negotiation skills Competent in producing and evaluating consistent and regular program reporting Demonstrated ability to work productively both autonomously and as a member of a team Competent facilitator of training programs Why join Redkite? Meaningful work – Make a real difference in the lives of children with cancer and their families. Collaborative and supportive team – Work alongside passionate professionals dedicated to a deeply meaningful cause with a focus to grow revenue. Hybrid work - Enjoy flexible working arrangements that support your lifestyle and work–life balance Opportunities for growth – Develop your skills and career in a dynamic and purpose-driven organisation. Salary Package - Reduce your taxable income and increase your take-home pay Closedown period notice Please note due to Redkite closedown period, applications for this recruitment will be reviewed commencing mid-January 2026. To apply If you’re keen to join a compassionate and collaborative team making a real difference, apply now. Submit your resume and attach a cover letter . We’ll be checking applications as they come in, so don’t delay. Right to live and work You must have the right to live and work in Australia to apply for this job. Applicants from culturally and linguistically diverse backgrounds or who identify as Aboriginal or Torres Strait Islander are warmly encouraged to apply. Redkite is committed to child safety. We follow clear and transparent recruitment practices which include references, interviews, psychometric testing and Working with Children & National Police Checks relevant to the state in which staff will be employed. At every stage of the recruitment process we undertake thorough screening to ensure that anyone that joins the team aligns with our values and our commitment to child safety. Redkite acknowledges the Traditional Owners of the land throughout Australia, and their connections to land, waters and community. We acknowledge their stories, traditions and living cultures, and we pay our respect to Elders past and present. Redkite is committed to ongoing learning about the individual needs of our families. We strive to create a respectful and inclusive space for people of all cultures and identities. Please note that only short‑listed candidates will be contacted. Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr