Transport Services Coordinator

Enjoy extra leave and share in our company bonus program. Grow your career with a national brand offer opportunities for progression Truly hybrid position - Working 1 day per fortnight in the office and 9 days from home Pickles boasts robust leadership and management. Our leadership team possesses extensive industry knowledge as industry leaders, backed by a longstanding executive team. ABOUT THE ROLE We are looking for reliable, customer friendly and fast learning person to join our National Transport Services team, based at our Belmore branch in South West Sydney. Enjoy the security of this permanent position and the flexibility to work remotely. This position is working Monday – Friday, 8:00am – 5:00pm. In this role you will coordinate the transport of vehicles on behalf of customers and vendors in line with weekly auctions and sales at our branches. You will primarily be making phone calls and entering data relating to transport orders in our system. Your key responsibilities will include: Liaising heavily with transport vendors and suppliers via telephone, e-mail and face-to-face to co-ordinate and verify transport of vehicles within the agreed time frames Liaising heavily with customers via telephone to confirm transport order details Invoicing debtors for transport services Data entry of transport orders including entering updates General administrative duties associated with the transport process Answering customer and vendor enquiries politely, promptly and accurately including providing transport quotes and updates on transport status when requested Liaising effectively with relevant employees at our branches regarding vehicle locations and transport requests ABOUT YOU To be successful in this role, you will need to have the following skills and experience: A positive, professional and engaging phone manner A commitment to delivering outstanding service Effective verbal and written communication skills Proven interpersonal & client relationship skills Meticulous attention to detail Efficient, organised and able to prioritise competing deadlines WHAT’S IN IT FOR YOU Employee Benefits – Earn up to 5 days’ extra leave and enjoy sharing in the company bonus program after a qualifying period. Training & Development – On the job training to make you an expert in your area, internal career pathing opportunities, and study assistance options to help you complete a course or qualification. Community & Wellbeing – Pickles proudly support local events and charities, enjoy paid volunteer leave and access our employee assistance program for you and your family. Reward & Recognition – Cash vouchers & recognition awards for doing great work and celebration of long service. Paid Parental Leave – We recognise the significance of your life beyond work and provide permanent team members with paid parental leave to help you achieve a balance between your professional and family responsibilities. Pickles Referral Program - At Pickles, our goal is to hire and retain talented people and one of the ways we do that is by our great employees referring great people to work for us You could be paid a bonus for referring a successful candidate. Advance your Career – Pickles offers a diverse range of career path opportunities, including sales, valuations, project management, leadership, specialist positions, and much more. ABOUT PICKLES Since 1964, Pickles has powered trusted marketplaces that bring people together, delivering value for everyone. We’re a service company striving to provide a consistent world-class experience and advice for our customers. We’re a people company because great people do and create great things together. We’re a technology & data company creating thriving marketplaces for our customers to connect and transact easily. We are the Australian leaders in asset remarketing across industrial, motor vehicles, salvage, general goods, mining, oil & gas, agriculture and more. Our major clients include the Australian government, state governments, local councils, fleet and lease companies, insurance companies, financial institutions, banks and not-for-profit organisations. Maintaining this breadth of expertise is made possible by the huge number of industry experts who work for Pickles across Australia. With over 850 specialist employees, Pickles boasts a truly national footprint across many important Australian industries. If this position sounds like you, send your updated resume to us by clicking the APPLY NOW button. Pickles is committed to fostering a diverse and inclusive workforce. We strongly encourage Aboriginal and Torres Strait Islander peoples and people with diverse backgrounds to apply. Only suitable candidates will be contacted. Reference checks and criminal history checks will be conducted for the successful candidate. Applying for a hybrid role? Pickles will supply a laptop and docking station, as well as role-specific equipment like a mobile phone or special headset if it’s required. The candidate is responsible for all other elements their hybrid working environment, including but not limited to: reliable internet connection, dedicated workspace that is safe and free from distractions, as well as providing necessary furniture and equipment such as a desk, chair, screens, keyboard, mouse, and any other peripherals required to perform their role effectively. #J-18808-Ljbffr