Duty Manager

We Put the World on Vacation Travel Leisure Co. is the worlds leading vacation ownership and travel membership company with a dynamic and growing portfolio of resort travel club and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. GO WHERE NO TWO DAYS ARE THE SAME At Travel Leisure Co. we are vacation connoisseurs. Come join the fun of putting the world on vacation. If you enjoy working in an environment where no two days are the same join our Sydney team as a Duty Manager today How You'll Shine To actively contribute to this global company’s vision to put the world on vacation as a Front Office Duty Manager you are responsible for ensuring the efficient day to day operation of the Reception desk including greeting and registering of owners and guests providing information to local area attractions administration as well as managing any guest issues that may arise. You will also be responsible for building developing training and leading a team proactively to promote high levels of customer service. How You'll Be Rewarded Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include : Professional Development Funding Discounted Hotel & Resort stays globally Subsidised Private Health Insurance (following successful probation completion) Birthday leave to celebrate your special day What You'll Bring To be considered for this great opportunity it is essential that you have the following skills and attributes : Proven experience in a Front Office department at a supervisory level either as a Team Leader Shift Supervisor or Duty Manager (3 years is desirable) Knowledge of hotel property management systems Opera preferred Events experience highly regarded Excellent communication skills written verbal and active listening Detail focused with an organised approach and ability to multitask Positive attitude vibrant and passionate about delivering exceptional customer service and exceeding expectations Exceptional time management skills and the ability to work under pressure Strong negotiation and problem solving skills Proficiency in using a computer and Microsoft Office applications Bookkeeping / finance experience is highly regarded Immaculate presentation and grooming standards Ability to work a flexible roster including evenings weekends and school and public holiday periods The capability to work in a fast-paced environment both as part of a team and autonomously Valid drivers license Where Memories Start with You Hospitality is at the heart of all we do at Travel Leisure Co. Here youll find an inclusive environment where we deliver excellence and take time to have fun celebrate together and support one another. Were always looking ahead to whats next and how we can strengthen our business its neighboring communities and the customer experience. Join our global team and build a career where memories start with you. We are an equal opportunity employer and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process please email your request to including the title and location of the position for which you are applying. Required Experience : Manager Key Skills stock management Employee Relations Leadership skills Data Collection Management Experience Microsoft Outlook Warehouse Management Business Management Rota Management Leadership Experience Supervising Experience MRP Employment Type: Full-Time Experience : years Vacancy : 1 #J-18808-Ljbffr