Customer Experience Manager

vor 3 Wochen


City of Melbourne, Österreich Game4Padel Vollzeit

Customer Experience Manager – Help Launch Our Brand-New Sports Club Bring Your People Skills to the Court At G4P Richmond, we’re opening the doors to something new – a place where sport, fun, and community all come together. We’re not just building a venue, we’re creating a club where people come to play, laugh, connect, and feel at home. As our Customer Experience Manager, you’ll be right in the middle of the action – leading your team, welcoming our members, and making sure every guest leaves with a big smile (and hopefully a new love for padel). Whether you’ve run a café, bar, gym, or retail store, if you know how to make people feel welcome and keep things running smoothly, you’ll fit right in. Don’t worry if you haven’t played padel before – we’ll teach you. What matters is that you bring the energy, warmth, and leadership to help us make this club something special. What You’ll Do Be the friendly face that makes members and guests feel instantly at home Build and lead a fun, motivated team who love giving great service Make the customer journey awesome – from memberships to events, bookings, and beyond Create a club vibe that’s buzzing, inclusive, and keeps people coming back Jump in on local marketing and community activities to spread the word Keep things safe, smooth, and professional behind the scenes About You 3+ years’ experience leading in hospitality, retail, or leisure A people person through and through – you love building connections Energetic, organised, and always ready to solve a challenge Commercially smart – you understand sales, service, or membership growth Passion for sport, fitness, or just creating great experiences (padel skills taught) Required Checks Working with Children Check (or happy to get one) Police Check (or happy to get one) Why You’ll Love It Here Be part of launching one of Australia’s newest and most exciting sports clubs Shape the culture, vibe, and customer experience from the ground up Work with a fun, supportive, and energetic crew Grow your career as we grow across Australia If you’re ready to bring your personality, leadership, and customer magic to a role that’s active, social, and full of fun – we’d love to hear from you. Apply now – your new adventure starts here. #J-18808-Ljbffr



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