Facilities Coordinator

Facilities Coordinator Location: Sydney (onsite). Other locations such as Brisbane or Melbourne might be considered. This opportunity is based onsite at Insight’s APAC Headquarters in the Sydney CBD. The building is a landmark office tower that includes the historic Grafton Bond Building. Amenities within the complex include a sunny, open air courtyard, childcare, co‑working operator, end‑of‑trip facilities, indoor/outdoor cafés and an onsite dedicated property management team. About the role As a Facilities Coordinator you will be responsible for day‑to‑day management of Insight’s Australian and New Zealand facilities (up to 11 sites) on a preventative and reactive basis, overseeing maintenance of hard and soft services such as mechanical, electrical, hydraulic, electronic, kitchen and cleaning services. Responsibilities Work with our Real Estate Manager; APAC to plan, implement and manage the preventative maintenance schedule for all sites. Implement preventative maintenance works, liaising with site contact staff and building management for access. Review and resolve reactive maintenance, assessing and scoping remedial works for Insight APAC within a timely, cost‑effective manner. Engage contractors for repairs and maintenance, ensuring tradespeople are suitably qualified and inducted per site, following Building Entry Rules, SWMS and required permits (hot works, wet works, working at heights, confined spaces). Maintain current access control registers per site and provide access to Insight premises, applying the access control procedures for permanent and visitor access to meet ISO 27001 requirements. Manage the Facilities inbox and log maintenance requests with the respective site landlord’s maintenance portals, tracking works to completion. Manage warden training per site and advocate for Head Office, keeping current warden records and emergency services in place for APAC. Assist the Real Estate Manager; APAC with new site planning, relocations and real estate projects as required. Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions and elevate your career. Qualifications Multisite maintenance management in a corporate environment or similar industry. Minimum five years experience in a similar role. Ability to respond effectively to sensitive enquiries/complaints and provide quality customer service. Adept in verbal and written communication. Skill in planning, organising and managing time across multiple tasks for multiple sites, working effectively from a remote location to meet customer needs. Ability to achieve measurable results and deadlines. Ability to work in a fast‑paced environment. Knowledge of PC software including Excel, Word, PowerPoint and quick adaptability to various landlord portals for maintenance and general site communications to tenants. What you can expect Dedicated career pathways and development. Peer recognition and the opportunity to join our President’s Club. Volunteer Leave and Work‑Life Balance days. Work‑From‑Anywhere Program for up to 4 weeks per year. Employee Stock Purchase Plan. Equal Opportunity Statement Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match – we still want to hear from you #J-18808-Ljbffr