AO4 Correspondence Officer
Vor 5 Tagen
About the Company We are working with a state government client who is seeking an experienced Correspondence Officer (AO4) to join their team. This role is integral to managing high‑volume correspondence and supporting senior stakeholders in a fast‑paced environment. About the Role The Correspondence Officer will play a key role in coordinating and managing the flow of incoming complaints and correspondence, ensuring timely and accurate responses in line with established guidelines and standards. This position requires strong organisational skills, attention to detail, and the ability to work collaboratively with senior stakeholders, including tribunal members and executives. Coordinate and manage correspondence workflows : Oversee the distribution, tracking, and flow of incoming complaints, maintaining accurate registers using Excel and the eDOCS management system. Acknowledge and respond to incoming correspondence : Provide general information to assist parties and ensure responses are prepared in accordance with style and ministerial guidelines. Prepare and coordinate responses : Liaise with senior stakeholders, including the President and Tribunal, and escalate high‑risk items to the Executive Officer as required. with complaint management : Collect complaints, draft responses, and gather relevant documentation from court files to support decision-making. Review and summarise hearings : Analyse recorded hearings to assist with complaint responses. Allocate correspondence : Ensure items are directed to the appropriate person for action. Maintain professional relationships : Engage respectfully and confidentially with key staff and stakeholders. Provide accurate information : Support registry staff and judicial officers with timely and professional communication. Manage client needs effectively : Use problem‑solving, negotiation, and conflict management skills to deliver high‑quality service. Prioritise tasks in a high‑volume environment : Meet client service standards and deadlines while maintaining accuracy and professionalism. Commit to continuous improvement : Develop skills, seek feedback, and stay motivated when managing challenging tasks. About You Demonstrated experience in managing correspondence and complaints within a government or similar high‑volume environment. Strong organisational and time‑management skills, with the ability to prioritise competing tasks and meet deadlines. Excellent written and verbal communication skills, including the ability to prepare clear and accurate responses in line with style and ministerial guidelines. High level of attention to detail and accuracy when managing registers and documentation. Ability to build and maintain professional relationships with internal and external stakeholders, including senior executives. Proficiency in Microsoft Excel and experience using document management systems (e.g., eDOCS). Strong problem‑solving, negotiation, and conflict resolution skills. Ability to work both independently and collaboratively in a fast‑paced environment. Commitment to professional development and continuous improvement. The Benefits $60.05 per hour + Super Government Contract Located in Brisbane CBD How to apply Please apply with current resume in Microsoft Word format only (.doc or .docx), quoting reference JN - . Want to know more about Davidson? Visit us at #J-18808-Ljbffr
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AO4 Correspondence Officer
Vor 5 Tagen
City of Brisbane, Österreich Davidson VollzeitJoin to apply for the AO4 Correspondence Officer role at Davidson 1 day ago Be among the first 25 applicants This range is provided by Davidson. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$60.05/hr - A$60.05/hr About the Company We are working with a state government client who is...
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Government Correspondence Officer AO4
Vor 5 Tagen
City of Brisbane, Österreich Davidson VollzeitA government consulting firm is seeking an experienced AO4 Correspondence Officer in Brisbane to manage high-volume correspondence and support senior stakeholders. The ideal candidate will have strong organizational skills, attention to detail, and the ability to collaborate effectively. This full-time position offers a rate of $60.05 per hour plus...
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High-Impact Correspondence Officer
Vor 5 Tagen
City of Brisbane, Österreich at VollzeitA state government organization in Brisbane is looking for an experienced Correspondence Officer (AO4) to manage high-volume correspondence and support senior stakeholders. The role requires strong organizational skills and attention to detail to ensure timely and accurate responses. Ideal candidates will have experience in government or similar...
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AO4 Case Officer
vor 1 Tag
City of Brisbane, Österreich Six Degrees Executive VollzeitAO4 Case Officer – Multiple Positions $59.16 per hour + super (PAYG, 38.00 hours per week) Brisbane CBD office location (hybrid – 2 days WFH) Start : Second week of December 2025 or 5 January 2026 (all roles start together) – contract to 30 / 6 / 26 Six Degrees is partnering with a Queensland Government department to recruit multiple AO4 Case Officers...
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Executive Support Officer
vor 2 Wochen
City of Brisbane, Österreich Queensland Fire Department VollzeitExecutive Support Officer (AO4) - Corporate Support QFD is seeking to fill multiple Executive Support Officer roles available immediately across various departments before the end of 2025. Are you ready to ignite your career? Join us as an AO4 Executive Support Officer and help us prepare and manage for the consequences of fires and other emergencies on...
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3 x Executive Support Officer
vor 4 Wochen
City of Brisbane, Österreich Queensland Government VollzeitExecutive Support Officer (AO4) - Corporate Support QFD is seeking to fill multiple Executive Support Officer roles available immediately across various departments before the end of 2025. As an AO4, you will provide a high level of confidential executive secretarial and administrative support to meet the functions of the directorate in the coordination and...
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AO4 and AO5 Opportunities | EOI
Vor 3 Tagen
City of Brisbane, Österreich Michael Page Australia VollzeitOverview Upcoming public sector roles Competitive rates About Our Client Michael Page has a long standing partnership with the Queensland Government, supporting a wide range of departments with high quality recruitment solutions. As trusted advisors in the public sector space, we are currently building a candidate pool for upcoming AO4 and AO5 level roles...
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Senior Correspondence Officer
Vor 7 Tagen
City of Brisbane, Österreich Queensland Government VollzeitOperating from within the Office of the Deputy Director‑General – Fisheries and Forestry and reporting to the Business Manager, you will provide key executive support and correspondence management across Fisheries and Forestry. This position has primary responsibility for ensuring all correspondence is professionally managed and co‑ordinated in the...
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Senior Correspondence Officer
vor 2 Wochen
City of Brisbane, Österreich Department of Primary Industries (Queensland) VollzeitJoin to apply for the Senior Correspondence Officer role at Department of Primary Industries (Queensland) As our Senior Correspondence Officer you will: Coordinate the distribution, tracking and flow of all incoming executive correspondence in Fisheries and Forestry, ensuring all key timeframes are met. Coordinate and prepare responses to incoming...
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AO4 Grants Processing Officer — Short-Term Contract
vor 2 Wochen
City of Brisbane, Österreich Troocoo VollzeitA recruitment agency in Brisbane is seeking an Entry Level AO4 Short-Term Hardship Grants Processing Officer. This role involves providing quality service to customers by resolving grant applications and liaising with stakeholders. Applicants must have experience in a fast-paced environment, be adaptable, and be available over the holiday period. The...
