ICT Change and Release Manager
vor 13 Stunden
Reporting to the Technical Delivery Manager, you will play a pivotal role in leading the ICT change and release management activities ensuring compliance, timely release of the technical changes in the production environment and maturing technical change processes. The ICT Change and Release Manager will be responsible for the end‑to‑end eHealth Change and Release processes for Microsoft 365, Mobile Device Management and other Agencies ICT Transition initiatives. This role plays a critical role in further building and implementing the processes and tools supporting ICT Change and Release operational functionality plus ensuring that all activities are visible and communicated internally and externally with our customers. The role is responsible for the day‑to‑day technical Change and Release activities ensuring efficient management, coordination and follow up on any issues, questions and escalations that might be associated with one or more changes as they progress through the Change/Release life cycle. Is this the opportunity for you? To be successful in this role, you will have an ability to deliver, lead and manage the ICT Change/Release and technical communication activities in a complex ICT environment. You will have proven experience maturing ICT Change Management and ICT Release Management processes to ensure process compliance and focus on key performance indicators using visual management reports and dashboards. You will have an ability to identify and progress improvement opportunities to reduce the risks associated to ICT Change and Releases. This includes the regular analysis of Change/Release trends to provide business intelligence, response and resolution times, and customer feedback. You will also be able to provide expert process advice, guidance and facilitation to stakeholders and ITSM process owners with regard to ITSM and current best practice frameworks while keeping a focus on Queensland Health business needs. Additionally, you will have a high level of working knowledge and/or training in IT customer service delivery (ITSM/ITIL), and a high level of interpersonal, presentational, oral and written communication skills with a diverse range of stakeholders and strong evidence of customer focus and relationship management skills. About - eHealth Queensland eHealth Queensland is one of the largest Information Communication Technology operations in the state. It is responsible for ensuring the smooth operation of information systems and technologies so that Queensland Health employees and health providers have access to information that supports the delivery of health care. Benefits of working with eHealth Queensland By joining eHealth Queensland, you will work within a fast‑paced, challenging and supportive environment where every employee plays a critical role in our ongoing success. You will enjoy a variety of benefits, including: Competitive salary + generous superannuation and leave loading Flexible working arrangements Career training and development To apply for this exciting opportunity, submit your resume and a short statement (maximum 2 pages) on how your experience, abilities, knowledge and personal qualities are relevant for the role, taking into account the key responsibilities and attributes noted in the ‘How you will be assessed' section of the role description. #J-18808-Ljbffr
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ICT Change and Release Manager
Vor 5 Tagen
City of Brisbane, Österreich eHealth Queensland VollzeitICT Change and Release Manager eHealth Queensland Reporting to the Technical Delivery Manager, you will play a pivotal role in leading the ICT change and release management activities ensuring compliance, timely release of the technical changes in the production environment and maturing technical change processes. The ICT Change and Release Manager will be...
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Senior ICT Change
Vor 5 Tagen
City of Brisbane, Österreich eHealth Queensland VollzeitA government health agency in Brisbane is seeking a Mid-Senior ICT Change and Release Manager to oversee change management activities for Microsoft 365 and Mobile Device Management. The successful candidate will lead compliance initiatives, coordinate technical activities, and communicate with customers. Ideal candidates will have proven experience in Change...
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Principal Advisor, Change and Release Management
vor 4 Wochen
City of Brisbane, Österreich Department of Natural Resources and Mines, Manufacturing and Regional and Rural Development VollzeitPrincipal Advisor, Change and Release Management Join to apply for the Principal Advisor, Change and Release Management role at Department of Natural Resources and Mines, Manufacturing and Regional and Rural Development . Based in Brisbane, this permanent AO7 Principal Advisor – Change and Release Management role offers an exciting opportunity to shape the...
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Strategic ICT Change
vor 13 Stunden
City of Brisbane, Österreich Queensland Health VollzeitA health services organization is seeking an ICT Change and Release Manager to lead change management activities in a complex environment. The ideal candidate will have proven experience in ICT Change and Release processes, strong interpersonal skills, and the ability to deliver effective communication to stakeholders. Benefits include a competitive salary,...
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IT Release Manager
Vor 5 Tagen
City of Brisbane, Österreich Exclaim IT VollzeitAn exciting opportunity has arisen for an experienced Release Manager to join a leading government organisation committed to driving digital transformation and technological excellence. As part of the Digital, Technology and Information team, you will play a pivotal role in managing and optimising the release lifecycle for critical systems and applications....
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Hybrid Strategic ICT Relationship Manager
vor 14 Stunden
City of Brisbane, Österreich Cleared ICT VollzeitA leading ICT recruitment agency is seeking an experienced Business Relationship Manager to enhance stakeholder relationships and support ICT solutions aligned with strategic business objectives. This role involves working closely with various teams, resolving IT issues, and translating business needs into actionable tasks. This position offers a hybrid work...
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Strategic ICT Change Manager
vor 1 Woche
City of Brisbane, Österreich Hudson RPO VollzeitA state government agency in Queensland seeks a Change Manager for a 6-month contract to support a large-scale ICT program. You will be responsible for developing and implementing change management strategies, engaging senior leaders, and delivering training. Candidates should have experience in ICT or digital transformation projects, strong stakeholder...
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ICT Change Manager – Hybrid, 6-Month Contract
vor 2 Wochen
City of Brisbane, Österreich UpperGround by Hudson VollzeitA government agency in Brisbane is hiring a Change Manager for a 6-month contract to support a large-scale ICT project. In this role, you will develop change management strategies, engage senior leaders, and deliver training to ensure successful user adoption. Ideal candidates should have significant experience in ICT change management and strong...
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Support Officer
vor 13 Stunden
City of Brisbane, Österreich Department of Customer Services, Open Data and Small and Family Business VollzeitSupport Officer (ICT), Department of Customer Services, Open Data and Small and Family Business Department of Customer Services, Open Data and Small and Family Business – Brisbane QLD The Digital Customer (Smart Service Queensland) team within the Department of Customer Services, Open Data and Small and Family Business (CDSB) provides digitally enabled...
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Senior Release Manager
vor 2 Wochen
City of Brisbane, Österreich Tritusa VollzeitJoin to apply for the Senior Release Manager role at Tritusa . Department: Consulting & Technology Employment Type: Contract Location: Brisbane Overview Tritusa is seeking to engage suitably qualified and experienced Senior Release Manager to deliver and support a range of projects/programs. Your Role and Responsibilities Communicate the scope and purpose of...
