Customer Services Manager
vor 3 Wochen
The Client We’re recruiting for an experienced Customer Services Manager to lead two busy customer-facing teams within an award winning, high-performing, tech-driven organisation. The Role This is a hands-on leadership role overseeing call centre operations and customer account functions. You’ll bring strong people management skills, a focus on service quality, and the ability to drive operational excellence in a complex, high-volume environment. Responsibilities Lead, coach and support two team leads and their frontline teams Oversee call centre operations to ensure service levels, and escalation handling are met Manage customer account functions including payments, withdrawals and reconciliations Maintain governance, accuracy and compliance across all financial operations Use data insights and performance metrics to improve response times and customer outcomes Partner with internal teams to streamline processes and enhance efficiency Build an engaged, accountable and customer-focused team culture About You You’re an experienced people leader with a background in call centre or customer service management. You enjoy developing others, improving processes, and maintaining high operational standards. Ideally, you’ll have: Proven leadership experience across customer service or contact centre teams Strong background in coaching, engagement and performance management Understanding of financial operations, reconciliations or compliance requirements A mindset focused on improvement, efficiency and customer satisfaction The Perks 6-month fixed-term contract with possible extension Hybrid work model (2–3 days in office, Brisbane) Breakfasts and lunches prepared daily by an in-house professional chef Modern CBD office with onsite gym, breakout spaces and regular team events Free parking available Supportive culture with genuine work-life balance and strong leadership backing Apply Now If you’re a people-focused leader who thrives in a fast-paced customer environment, we’d love to hear from you. #J-18808-Ljbffr
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Customer Service Manager
Vor 2 Tagen
City of Moreton Bay, Österreich Fitness Cartel Australia & New Zealand VollzeitLove Fitness? Love People? Ready to Lead Service Excellence? Join the Cartel as our next Customer Service Manager If fitness is your passion, customer experience is your superpower, and leading a team to deliver exceptional service fires you up, this is your next big move. Fitness Cartel Health Clubs is on a mission to hit 60+ clubs by 2030, and we need an...
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Customer Service Manager
vor 2 Wochen
City of Moreton Bay, Österreich LifeFlight Australia Limited VollzeitLove Fitness? Love People? Ready to Lead Service Excellence? Join the Cartel as our next Customer Service Manager If fitness is your passion, customer experience is your superpower, and leading a team to deliver exceptional service fires you up, this is your next big move. Fitness Cartel Health Clubs is on a mission to hit 60+ clubs by 2030, and we need an...
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Customer Service Representative
vor 1 Woche
City of Moreton Bay, Österreich GPC Asia Pacific VollzeitAbout Auto Parts Group (APG): At Auto Parts Group (APG), we aim to be Australia’s top independent supplier of genuine and aftermarket automotive parts, providing our customers with a "Real Advantage." APG is part of GPC Asia Pacific, a leading supplier of industrial and automotive parts in Australia, New Zealand, and Southeast Asia. GPC has over 8,000...
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Customer Service Representative
vor 2 Wochen
City of Moreton Bay, Österreich Voltora Industries Pty Ltd VollzeitAre you organised, detail-oriented and great at juggling tasks? Keen on a role that offers stability and growth in a company that genuinely cares about its customers and its people? Voltora Industries is seeking an enthusiastic Customer Service Representative to join our dynamic team on a full-time basis. Feel valued by people who want you to succeed Working...
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Customer Service Representative
vor 2 Wochen
City of Moreton Bay, Österreich GPC Asia Pacific (APAC) VollzeitAbout Auto Parts Group (APG): At Auto Parts Group (APG), we aim to be Australia’s top independent supplier of genuine and aftermarket automotive parts, providing our customers with a \"Real Advantage.\" APG is part of GPC Asia Pacific, a leading supplier of industrial and automotive parts in Australia, New Zealand, and Southeast Asia. GPC has over 8,000...
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City of Moreton Bay, Österreich LifeFlight Australia Limited VollzeitA leading fitness organization in Queensland seeks a dynamic Customer Service Manager to enhance the member experience and lead a vibrant reception team. Embrace career growth with pathways to senior roles, all while enjoying perks like free gym membership and exclusive discounts. If you're passionate about fitness and skilled in customer service, this is...
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Key Account Customer Manager
Vor 5 Tagen
City of Moreton Bay, Österreich ClearCompany VollzeitOur client is expanding their technical operations capability and, with a strong pipeline of projects ahead, they are seeking a Key Account Customer Manager to support and strengthen partnerships with major customers. Our client is an Australian-based environmental technology company operating within the mining services sector, delivering innovative...
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Customer Service Administrator
vor 3 Wochen
City of Moreton Bay, Österreich Fienza VollzeitAt Fienza, we are not just shaping bathrooms and kitchens; we are crafting lifestyles. With a relentless commitment to excellence, quality, and impeccable customer service, we have emerged as a national leader in bathroom and kitchen fixtures since our inception in 2009. Our exquisite range of products, from vanities to tapware, has redefined everyday...
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Reddy Express Morayfield
vor 11 Stunden
City of Moreton Bay, Österreich Reddy Express VollzeitOverview Reddy Express Morayfield, 113-137 Morayfield Rd, Caboolture, Queensland, Australia Posted Monday 22 September 2025 at 2:30 pm Reddy Express - Customer Service Representative About the Role As a Customer Service Representative, you will be focused on providing great customer experiences and will ensure the store is always clean, stocked and welcoming...
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Customer Service Representative
vor 2 Wochen
City of Moreton Bay, Österreich LONG TERM CAR RENTAL VollzeitCustomer Service Representative - Flexible Shifts Available Long Term Car Rental is an Australian owned family business which is quickly becoming one of the largest car subscription providers in Queensland. With a fleet of more than 800 near new vehicles in South East Queensland, we are looking to add ambitious and enthusiastic professionals to our team. Our...
