Brand & Digital Content Officer

Brand and Digital Content Officer, Clerk 3/4, Wollongong Bring your creative digital content and brand expertise to a volunteer-based emergency service agency that supports communities of NSW Work with a team of digital content specialists in a high‑paced, exciting environment Full time ongoing role in Wollongong with the opportunity to enjoy a hybrid working arrangement Attractive total salary package of up to $105,076.58 About the opportunity The Brand and Digital Content Officer forms part of the NSW SES Media and Communications Team, supporting the delivery of digital campaigns, projects and ensuring a consistent and professional image of the NSW State Emergency Service. Working with a team of digital content creators, you will contribute to the agency’s digital strategy through high quality and engaging graphics, content and video for internal projects, the NSW SES website, intranet and social media channels. We’re seeking someone who can bring creativity and an eye for detail to their work, delivering high quality digital and printed materials. Our ideal candidate will identify innovative and creative ways to drive and improve the audience experience with content that is dynamic, timely and accurate, ensuring alignment with organisational brand guidelines. About the NSW SES Our Mission: NSW SES saving lives and creating safer communities. Our Vision: A trusted volunteer‑based emergency service, working together to deliver excellence in community preparedness and emergency response. The NSW SES serves the community as the lead agency for Floods, Storms and Tsunamis. We are recognised as the most versatile and widely used emergency service organisation in NSW. Our volunteers are highly skilled, experienced and well‑trained in the wide variety of roles they perform. With over 10,000 volunteers we are committed to protecting and supporting the diverse communities of NSW. About you Excellent communication and time management skills, as well as a keen focus on attention to detail Experience supporting social media content, campaigns and management systems (e.g. Website CMS, Hootsuite and Meta Business) Demonstrated previous experience in creating digital content, videos, graphics and awareness of the latest technologies and tools (including Adobe, Premiere Pro and Canva) Proficiency in building and maintaining relationships with stakeholders, both internal and external Desirable skills but not essential: Desktop publishing – reports and print design What we can offer you Attractive leave entitlements including parental, sick, flex and recreation leave You will enjoy a 35‑hour work week (lesser hours could be considered), with the potential for flexible work arrangements such as a nine‑day fortnight or a four‑day work week depending on the requirements of the role and operational needs, Corporate wellbeing programs including seminars and the Fitness Passport Member Assist Program for free confidential counselling support Salary packaging options via superannuation contributions or a novated vehicle lease Convenient office location for public transport and to shops You belong here We care about people as individuals and are committed to diversity, inclusion and new ways of working. We encourage applications from people of any age, gender, ethnicity, cultural background, faith, disability, sexual orientation or gender identity We want our people to reflect the diverse community we serve and are committed to creating an inclusive and flexible workplace. We want to know what this looks like for you so we can support your success at work If you require reasonable adjustments, we are committed to supporting you throughout the recruitment processes and in the workplace. If you feel you may require an adjustment during the recruitment process, please contact for confidential advice on options How to apply A cover letter (maximum of two pages) responding to the essential requirements and your interest in the role Response to the targeted question below (maximum of one page) An up‑to‑date resume of no more than four pages detailing your skills and experience relevant to the role Targeted Question The role involves responding to inquiries and requests from across different business units and stakeholders, ensuring work is delivered to agreed timelines and to a high standard. Outline a time you have been involved in managing competing design requests and how you ensured client needs were met. Your application must stand on its own merits, and the completeness and relevance of your application will determine if you proceed through to the selection process. Interviews are expected to commence the week beginning 8th December 2025. Want to know more? If you want to know more about this opportunity, please contact the Coordinator Web and Digital Content, Tanya Arginovski via Applications close: Tuesday, 2nd December 2025 at 11:55pm. The NSW State Emergency Service is a proud employer of a diverse workforce. We encourage applications from everyone regardless of age, gender, ethnicity, cultural background, faith, disability, sexual orientation or gender identity. We are committed to reflecting the diverse community we serve and creating an inclusive and flexible workplace. People with disability are supported to access adjustments in recruitment processes and in the workplace, to enable them to demonstrate their skills and capabilities to meet the requirements of the job. As supporters of flexible working, we welcome discussions about how our roles can be undertaken flexibly. #J-18808-Ljbffr