Quality Manager
vor 1 Tag
Quality Manager - W Sydney Location: W Sydney, 31 Wheat Road, Sydney, New South Wales, Australia, 2000 Schedule: Full Time Position Type: Management Position Summary We have a rare opportunity for a dynamic and strategic Quality Manager to come join the W Sydney Tribe. Reporting directly to the General Manager, this instrumental role will drive excellence across our Rooms and Beverage & Food Operations , ensuring the highest standards of guest satisfaction and operational performance. The position is responsible for implementing quality assurance processes and ensuring all training and development activities are strategically linked to the company’s mission and vision, brand standards, target customer needs, talent satisfaction, and a focus on continuous improvement at the property level. This position champions the Quality function and builds support for change. Key Responsibilities Lead and implement quality assurance programs across all guest touchpoints Drive compliance with brand standards and audits and look at ways for continuous improvement initiatives for guest experience Attend daily senior leadership meetings to give real‑time updates on hotel performance Address guest incidences and attend monthly department meetings to enhance quality training Partner key stakeholders in the hotel and managers on problem solving, process improvement, and strategic planning techniques Present and share weekly analysis on defect trends, guest feedback and provide recommendations on focus areas Support operational leaders in the response and handling of guest feedback, problems, and complaints on various platforms (social media, TripAdvisor, etc.) Stay visible and interface with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction Key Requirements Experience and/or knowledge of luxury hotel environment Ability to understand quality management practices and teach others with effective presentation skills Knowledge of budget preparation and the control of costs Previous background in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area Strong understanding of Rooms and Beverage & Food Operations Working knowledge of statistical measurement tools, data collection methods, using databases, guest review platforms, word processing, spreadsheet, graphic and statistical computer applications Detail oriented and analytical skills with a strong eye for detail Understanding of hotel systems such as Opera Benefits Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends The best hotel training opportunities produced independently by W Sydney and internationally recognized training programs by Marriott International Discounts on accommodation and food & beverage across Marriott International Wellbeing & mindfulness programs to ensure you stay healthy Employee Assistance Program Birthday Leave ‘Great Places to Work’ certified #J-18808-Ljbffr
-
Quality Manager
vor 1 Tag
Council of the City of Sydney, Österreich Goodman Fielder VollzeitBe part of a team that's passionate about delivering excellence in food safety and quality. The Quality Manager is an integral member of the Erskine Park leadership team, providing leadership for Quality across both the Erskine park and Camelia sites. The Quality Manager will make a strong contribution to a high performing Leadership team and team culture...
-
Manager, Casework
Vor 3 Tagen
Council of the City of Sydney, Österreich Manager, Casework VollzeitAbout the Role At Life Without Barriers we deliver inclusive trauma‑informed services that support children, young people, families and carers to thrive. From foster care, family support, residential care and youth programmes we work alongside communities to create safe supportive environments where every child and young person can reach their potential....
-
Quality Manager
vor 3 Wochen
Council of the City of Sydney, Österreich Xprt Dev VollzeitQuality Manager Construction → Quality Assurance & Control On-site Posted 2 days ago Salary: $300k + super + accommodation provided Full-time permanent role with a Tier 1 contractor. Long term, high profile project. If you enjoy complex challenges, this one’s for you. Leadership of a 50+ team across the project. Both relocation and FIFO options...
-
Quality Manager
vor 3 Wochen
Council of the City of Sydney, Österreich Australia Wide Personnel VollzeitA fantastic and challenging opportunity for a skilled Quality Manager seeking a highly regarded company with global presence, and with exciting projects and opportunities. About you An experienced Quality Manager, ideally from a fabrication/manufacturing setting. Experienced in driving ISO 9001, ISO 14001 and ISO 45001 quality standards and systems....
-
Quality Manager
vor 3 Wochen
Council of the City of Sydney, Österreich Design Build VollzeitJob Title Quality Manager Salary $300k + super + accommodation provided Job Type & Details Full‑time permanent role with a Tier 1 contractor Long‑term, high‑profile mega infrastructure project Leadership of a 50+ team across the project Both relocation and FIFO options available Responsibilities Leadership of the quality function and department on a...
-
Quality Manager
vor 1 Tag
Council of the City of Sydney, Österreich Austcorp Executive VollzeitAbout the Role: Reporting to the Site Manager, the QA Manager will oversee all aspects of site quality assurance, leading the QA team and ensuring full compliance with food safety and regulatory standards. You’ll play a key role in managing audits, driving continuous improvement, and supporting product integrity from raw materials through to finished...
-
Quality Manager
vor 1 Woche
Council of the City of Sydney, Österreich KLS Martin Australia VollzeitQuality Manager – IPS® (Individual Patient Solutions) KLS Martin Group is a global leader in surgical innovation. Our IPS® team in Sydney is seeking an experienced Quality Manager to oversee and maintain compliance with ISO 13485 , TGA requirements, and internal global standards. This role is central to our personalised medical device production,...
-
Quality Manager
Vor 3 Tagen
Council of the City of Sydney, Österreich Kls Martin Australia VollzeitQuality Manager – IPS® (Individual Patient Solutions) KLS Martin Group is a global leader in surgical innovation. Our IPS® team in Sydney is seeking an experienced Quality Manager to oversee and maintain compliance with ISO , TGA requirements, and internal global standards. This role is central to our personalised medical device production, ensuring...
-
Quality Manager
vor 3 Wochen
Council of the City of Sydney, Österreich Navitas VollzeitNavitas is a diversified global education provider that offers an extensive range of educational services for students and professionals including university pathway programs, tertiary education, language training, professional education and student recruitment. The Careers & Industry (C&I) division brings together niche, diverse colleges delivering higher...
-
Quality Manager
vor 1 Tag
Council of the City of Sydney, Österreich Darrell Lea VollzeitJoin the iconic team at Darrell Lea – Australia’s beloved confectionery brand – as our next Site Quality Manager . In this key leadership role, you’ll ensure our sweet treats meet the highest standards in food safety, quality, and compliance, while driving continuous improvement across our manufacturing site. Key Responsibilities: Lead site...
