Senior Academic Administration MAnager

Torrens University Australia – Melbourne VIC Who we are? At Torrens University Australia, making a difference is in our DNA. As a Certified B Corporation, we belong to a global community of future-focused companies using business as a force for good. We believe in the transformative power of education to change lives, families, communities – and the world. That’s why we’re on a mission to increase access to higher education, so learners from all walks of life can chase their dreams. Just like our students, our employees are a diverse group who want to make an impact. When you join us, we give you the freedom to be bold, creative and courageous – with flexible working arrangements that allow you to bring your best. We’ve built a culture that celebrates community, collaboration and innovation, where people love what they do. What’s the job? The Senior Academic Administration Manager is a senior leadership role responsible for driving institution-wide academic administration excellence through strong project management, agile leadership, and business improvement delivery. This position designs and oversees scalable academic administration frameworks that support course accreditation and renewal, CRICOS applications, governance compliance, and curriculum lifecycle planning. The role requires foresight, the ability to manage concurrent, high-impact projects, and the agility to move and align teams quickly across priorities. The Senior Academic Administration Manager is both strategic and hands‑on, identifying opportunities, designing solutions, and ensuring successful implementation. This role embeds best practices, optimises workflows, and ensures that academic administration supports student success, regulatory compliance, and institutional growth. Principal accountabilities are(but not limited to): Project Management & Business Improvement: Lead complex, concurrent projects that enhance efficiency, quality, compliance, and scalability across academic administration. Agile Team Leadership : Provide strong leadership to Academic Administration Managers and staff across multiple faculties. Compliance & Governance : Ensure compliance with TEQSA, ASQA, ESOS Act, National Code 2018, CRICOS, and RTO Standards 2015. Technology, Optimisation & Workflow Enablement : Identify and implement technology-enabled solutions (e.g., Banner, Ellucian integrations, automation) to improve scalability and data integrity. Stakeholder Engagement & Influence : Act as a trusted advisor to senior academic leaders on governance, compliance, and optimisation. Quality, Reporting & Best Practice : Monitor and report on academic administration performance against compliance and institutional objectives. Who you are: To be successful in this role, you will have the following: Minimum 7-10 years’ experience in academic administration, including at least 3 years in a senior leadership role. Proven ability to deliver business improvement initiatives, embedding solutions that improve efficiency, scalability, and compliance. Extensive knowledge of Higher Education and VET regulatory requirements (TEQSA, ASQA, CRICOS, ESOS, RTO Standards). Experience with technology-driven optimisation and system integrations (e.g., Banner, Ellucian, automation tools). Strong background in curriculum lifecycle management, accreditation, and risk management Proven ability to lead complex projects and transformation initiatives delivering measurable efficiency, quality, and service improvements. This is full time permanent position. To read more about the role, you can view the full job desciption at this link: Why join us? Bold, modern and agile, we’re Australia’s fastest-growing university, going from 164 students in 2014 to 40,000+ alumni across 115+ countries and 2000+ staff today. In 2020, Australian Financial Review named us one of the country’s most innovative companies. As we continue to establish ourselves as a truly global university, we never lose sight of our student‑centric approach. Supported by teams of passionate people, you’ll find endless opportunities for professional development and career progression. We are proud to be an equal opportunity employer and committed to creating an inclusive workplace. We do not discriminate on the basis of race, colour, religion, age, ethnicity, gender identity, sexual orientation, disability, or any other protected characteristic. We encourage applications from Aboriginal and Torres Strait Islander peoples for all positions. What we offer: We support your personal passions, development and wellbeing, to make your working life a more rewarding experience. At Torrens University Australia, you’ll benefit from: Study free in a course/degree related to your position B Corp certified university – values driven, and purpose led Access to internal opportunities - Be supported to learn, grow and move across the organisation Hiring process: We aim to provide you with the necessary information you need at each stage of this process to put your best self forward. Should you have accessibility requirements or needs please contact **********@torrens.edu.au for confidential support to ensure an equitable, barrier free application process as we have a Reasonable Adjustment Procedure in place to support you through the recruitment process. We are a 2025 Circle Back Initiative Employer and commit to respond to every applicant.To learn more about what makes Torrens University Australia a great place to work, visit . We’d love to hear from you. Job reference: R28787 Applications for this role will close on Friday 9th January . As we enter our annual shutdown period, please note that updates on your application may be delayed. We will continue to review applications as they come through, and if we identify a suitable candidate earlier, the advert may close before the listed date. #J-18808-Ljbffr