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vor 2 Wochen
Great things start here Join our team of business professionals doing meaningful work in an organisation that’s ever evolving. Work with people who care and expand your career with opportunities only a diverse business can provide. With license to see things through your way, and the option to split your time between office and home, RACV is where you’ll make a difference. About the Opportunity As a result of an internal move, an exciting opportunity has become available for a talented and switched on Technology Service & Asset Coordinator to join our collaborative Technology team. Come along for a new journey The Technology Service & Asset Coordinator is responsible for driving asset management activities across RACV’s Technology division while ensuring exceptional front‑line customer service at the Head Office. Responsibilities Manage the SmartHub service counter to oversee hardware and software asset management Ensure high quality customer service Own and maintain the accuracy of the Technology Configuration Management Database (CMDB) Assist with other service management responsibilities within the Service Desk team Provide face‑to‑face Technology support to the business and conduct Technology inductions Manage incidents and requests Undertake additional duties aligned with skills and experience as directed Who we’re looking for and what you’ll bring We’re on the lookout for a go‑getter with a positive attitude. An individual who is customer obsessed and enjoys working in a collaborative environment, able to communicate with various stakeholders at all levels and build meaningful relationships. You will be able to multitask, be passionate about technology and be open to learning and developmental opportunities. ITIL foundation or any technology degrees or certifications would be considered highly desirable. Prior experience within a Desktop Support or a Service Desk Support team would be beneficial. Please note this role is an onsite and a hybrid role which requires travel between our CBD head office and RACV Noble Park. At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know. Application Process Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check. Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis -Corporate and whether any reasonable adjustments may be required. How to apply: Click Apply Now and log in to your Candidate Profile If required, click Forgot your password to receive a link to reset If you have not previously registered: Click Create an account to apply for our career opportunities; or Click Apply Now and create your Candidate Profile as part of your application #J-18808-Ljbffr
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