Technology Service

vor 2 Wochen


City of Melbourne, Österreich RACV Vollzeit

Technology Service & Asset Coordinator – RACV Join our team of business professionals doing meaningful work in an ever‑evolving organisation. The role offers flexibility between office and home, with a focus on making a difference. Salary: A$150,000.00 – A$170,000.00 per annum. About the Opportunity As a result of an internal move, an exciting opportunity has become available for a talented and switched‑on Technology Service & Asset Coordinator to join our collaborative Technology team. Responsibilities Manage the SmartHub service counter to oversee hardware and software asset management. Ensure high‑quality customer service. Own and maintain the accuracy of the Technology Configuration Management Database (CMDB). Assist with other service‑management responsibilities within the Service Desk team. Provide face‑to‑face Technology support to the business and conduct Technology inductions. Manage incidents and requests. Undertake additional duties aligned with skills and experience as directed. Qualifications & Expectations We’re looking for a go‑getter with a positive attitude, customer‑obsessed, and capable of working in a collaborative environment. Key attributes: Strong communication skills to engage stakeholders at all levels. Ability to multitask and thrive in a technology‑focused role. Open to learning and developmental opportunities. ITIL Foundation or similar technology degrees/certifications highly desirable. Prior experience within a Desktop Support or Service Desk team beneficial. This is a hybrid role requiring travel between the CBD head office and RACV Noble Park. We value diversity and inclusion. If you require reasonable adjustments to the recruitment process or the role, please let our Talent Acquisition Team know. Application Process Applicants will be required to provide evidence of their eligibility to work in Australia and consent to a criminal record check. They must also confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis – Corporate and whether any reasonable adjustments are required. #J-18808-Ljbffr



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