Customer Success Partner

vor 1 Monat

Perth, Österreich Damco Spain SL Vollzeit
Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.What we offer:This is an exciting career opportunity in an international, challenging business setting known for diversity and being a high paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognized and well rewarded.You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other.The PositionThe Customer Success Partner will be responsible for developingcustomerrelationships that promote retention and loyalty. They will support and work together with the Area Sales Team to ensure that assigned customers achieve their expected business outcomes with Maersk solutions. This role will be open to be placed in either Sydney or Melbourne.ResponsibilitiesEnsure Sales reps are supported using the standard channels and build long-term trusting relationships with the customers to ensure they realize full value from their investment with MaerskEnsure internal alignment on customer’s goals and marketing strategies. Partner with cross-functional Maersk teams to develop and execute omni channel digital marketing strategies that maximize value for customersContinually assess customer progress toward stated goals and drive expected results in the areas of adoption, usage, business value, friction and overall relationshipAs a customer advocate, ensure customer needs are met and account issues are resolved quickly, leveraging resources from across the company as neededManage the allocation process and coordinate with customers to ensure they deliver on the commitment.Manage the tender handling process and coordinate with internal stakeholders to ensure a comprehensive and competitive offer is submitted to the customersCo-ordinate the quoting & contracting process with the relevant stakeholdersTimely contract renewals & contract managementWhat we are looking for:Account management executionCommercial knowledgeExcellent communication skillsCustomer relations and stakeholder management skillsHigh-level product understanding including how it solves different customer painsPreferred candidates will be required to undertake reference checks as well as pre-employmen t screening, including a National Police Check. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. Where applicable, background checks including Employment History and Education History (including Qualifications) may be required.Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing

.

#J-18808-Ljbffr

  • Customer Success Manager

    Vor 4 Tagen

    Perth, Österreich Teradata Group Vollzeit

    What You'll DoThe Customer Success Manager (CSM) is a strategic customer facing position focused on increased adoption of Teradata technologies and customer value realization of their investment. You will advocate for Teradata to drive success across multiple customer outcomes. The Customer Success Manager is highly respected for their knowledge, skills, and...

  • Customer Success Manager

    Vor 4 Tagen

    Perth, Österreich Refinitiv Vollzeit

    At LSEG, we help our customers achieve success by providing access to an open platform that uncovers opportunity and catalyzes change.As a Customer Success Manager, you will be responsible for fostering intimate relationships and being a trusted advisor to our Investment & Wealth Management Customers who use our DesktopSolutions throughthe customer...

  • Customer Success Manager

    Vor 4 Tagen

    Perth, Österreich Marushkaisabella Vollzeit

    RingCentral, Inc. is a US-based company engaged as a global provider of cloud-unified communications and collaboration solutions. It is being serviced in the Philippines by its offshore partner Acquire Asia Pacific Philippines, Inc.Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations...

  • Customer Success Officer

    vor 4 Wochen

    Perth, Österreich Meriton Group Vollzeit

    Do you have an obsession with hotels? Are you a beauty aficionado? If you answered yes, then come play in the wonderful world ofVANITY GROUP .With a focus on innovating the hotel landscape with best-in-class partnerships,VANITY GROUPis dedicated to elevating hotel amenities from essential toiletry items to an experience that rivals even the sweetest suite....

  • Customer Success Manager

    Vor 4 Tagen

    Perth, Österreich UpGuard Vollzeit

    Due to continued growth, the Customer Success team is expanding and we require a new Customer Success Manager to join our high-performing team to onboard and enable our customers. The ideal candidate will be experienced in leading customer interactions, a strong communicator both written and verbal, and able to actively listen and problem solve to provide...

  • Customer Success Manager

    Vor 3 Tagen

    Perth, Österreich simPRO Group Vollzeit

    Here are some links that might be of assistance:locationsEight Mile Plains, Queensland, Australiatime typeFull timeposted onPosted 30+ Days Agojob requisition idJR100795First Things First - What We Can Offer YouGround-breakingparental leave programUp to 4 weeks' annual "Work from Anywhere" benefitSecond-to-none product trainingOpportunities for growth,...

  • Customer Success Manager, Australia

    Vor 4 Tagen

    Perth, Österreich Vercel Vollzeit

    About Vercel:Vercel’s Frontend Cloud provides the developer experience and infrastructure to build, scale, and secure a faster, more personalized web. Customers like Under Armour, eBay, The Washington Post, Johnson & Johnson, and Zapier use Vercel to build dynamic user experiences on the web.At Vercel, our mission is to enable the world to ship the best...

  • Customer Success Manager

    Vor 4 Tagen

    Perth, Österreich Northern Impact LLC. Vollzeit

    OverviewGlobal leader in Construction Equipment Market intelligence is actively seeking a Customer Success Manager to join their team!This organization is an industry-leading B2B SaaS/DaaS solution provider to companies in the industrial equipment space. This company tracks over $100 billion of assets and over $55 billion in rental and sale transactions...

  • Customer Experience Partner

    vor 1 Monat

    Perth, Österreich Domain Group Vollzeit

    Customer Experience Partner - Melbourne Office - Permanent Full TimeA great opportunity for a Customer Experience Partner to work under our Real Time Agent Support Team. Real Time Agent is a point of sale platform that digitises and streamlines key steps in the property journey, including agency agreements, auction registration and bids, as well as contracts...

  • Customer Experience Partner

    vor 4 Wochen

    Perth, Österreich Domain Group Vollzeit

    Customer Experience Partner - Melbourne Office - Permanent Full TimeA great opportunity for a Customer Experience Partner to work under our Real Time Agent Support Team. Real Time Agent is a point of sale platform that digitises and streamlines key steps in the property journey, including agency agreements, auction registration and bids, as well as contracts...

  • Director - Customer Success

    Vor 4 Tagen

    Perth, Österreich Eka Software Solution Vollzeit

    About Eka :Eka Software Solutions, now a part of STG, has merged with Quor Group. This merger has established a formidable presence in the vendor solutions market for metals, energy and agriculture. Catering to a wide range of asset classes, our company utilizes a cloud-based suite of CTRM and ETRM solutions enhanced by AI/ML technology, alongside Supply...

  • Customer Success Manager

    Vor 4 Tagen

    Perth, Österreich hatch.team Vollzeit

    This is a Customer Success Manager role with Perceptiv Media based in Kingsgrove, AustraliaPerceptiv Media --Role Seniority- A role for someone with underlying potential, good motivation and ability to learn. Typically no direct experience is required.More about the Customer Success Manager role at Perceptiv MediaAs a Customer Success Manager at Perceptiv...

  • Customer Success Manager II

    Vor 4 Tagen

    Perth, Österreich LivePerson Vollzeit

    LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set...

  • Customer Success Manager

    vor 3 Wochen

    Perth, Österreich Seequent Limited Vollzeit

    Seequent builds world-leading subsurface software, helping create a better understanding of the earth to ensure a better world for all.We are constantly evolving at the forefront of technology to transform how geo-professionals work, eliminating barriers to understanding by connecting software, teams, and the tools they need.Every day, our customers in over...

  • Customer Success Manager

    Vor 4 Tagen

    Perth, Österreich UpGuard Vollzeit

    Due to continued growth, the Customer Success team is expanding and we require a new Customer Success Manager to join our high-performing team to onboard and enable our customers. The ideal candidate will be experienced in leading customer interactions, a strong communicator both written and verbal, and able to actively listen and problem solve to provide...

  • Customer Success Consultant

    vor 4 Wochen

    Perth, Österreich Silver Chef Vollzeit

    Introduction:Do you have a passion for delivering outstanding customer service? Are you solutions-focused and always striving to support customers?Then we’d like to hear from you!At SilverChef, we know work-life balance means something different to everyone. Our team is available Monday to Friday between 7am - 5pm, but that doesn't mean you have to be!...

  • Customer Success Consultant

    vor 4 Wochen

    Perth, Österreich Silver Chef Vollzeit

    Introduction:Do you have a passion for delivering outstanding customer service? Are you solutions-focused and always striving to support customers?Then we’d like to hear from you!At SilverChef, we know work-life balance means something different to everyone. Our team is available Monday to Friday between 7am - 5pm, but that doesn't mean you have to be!...

  • Mid-Market Customer Success Manager

    Vor 4 Tagen

    Perth, Österreich AutogenAI Ltd Vollzeit

    AutogenAI revolutionises the way people write, offering a collaborative platform powered by Artificial Intelligence. Our award-winning SaaS application has already achieved sizeable success with significant ARR. We closed our Series A in July 2023 and Series B in December 2023. We are growing at an explosive rate, and need to continue meeting the needs of...

  • Customer Success Manager, Australia Australia

    Vor 4 Tagen

    Perth, Österreich vercel.com Vollzeit

    Achieving a web that's secure by defaultVercel’s Frontend Cloud provides the developer experience and infrastructure to build, scale, and secure a faster, more personalized web. Customers like Under Armour, eBay, The Washington Post, Johnson & Johnson, and Zapier use Vercel to build dynamic user experiences on the web.At Vercel, our mission is to enable...

  • Customer Success Manager

    Vor 3 Tagen

    Perth, Österreich Cyberbit Ltd Vollzeit

    Cyberbit is the world’s leading cyber-security training platform for cyber professionals with clients from Fortune 500, Universities, Governments, and Militaries globally. Sounds intriguing? That’s because it is!Cyberbit deploys real-world attacks using reverse-engineered malware onto a virtual corporate network, allowing users to defend against live...