Digital Customer Advisor – Government Services

Join to apply for the Customer Service Advisor role at Department of Customer Services, Open Data and Small and Family Business . The Digital Customer (Smart Service Queensland) team within the Department of Customer Services, Open Data and Small and Family Business (CDSB) provides digitally enabled whole-of-government services to the Queensland public...

Join to apply for the AO3 Customer Service Advisor role at Davidson A high‑volume Queensland Government contact centre is seeking motivated and customer‑focused individuals to join its multi‑channel service delivery team. This unit supports the public across phone and digital channels, helping Queenslanders access essential government information and...

A state government agency in Queensland seeks a Senior Digital Products Officer to lead strategies for improving customer experiences on government websites. This role involves vendor management, ensuring secure operations, and collaborating with stakeholders to enhance public services. Applicants must demonstrate experience in digital product management and...

A government agency in Brisbane is seeking a Service Delivery Officer to translate policies into operational services and enhance customer experiences. This full-time role involves research, project management, and supervision of staff while contributing to various governmental initiatives. Ideal candidates will possess strong analytical abilities and...

A Queensland government department seeks a skilled leader to enhance customer experience and govern website operations. The role involves improving stakeholder relationships and managing operations for government websites to ensure seamless services for the public. This position promises an impactful career within the digital service sector, driving...

Customer Service Advisor (Cross Channel) Join to apply for the Customer Service Advisor (Cross Channel) role at Department of Customer Services, Open Data and Small and Family Business . Townsville, Queensland, Australia. About Your Opportunity As the Customer Service Advisor (Cross Channel), you will: Develop and maintain comprehensive knowledge of...

A leading banking institution is seeking a Customer Advisor for its Margaret River branch. The successful candidate will be the first point of contact for customers, identify suitable services, and demonstrate digital banking options. Passion for customer satisfaction and attention to detail are key. This full-time position offers various benefits including...

A government agency in Australia is looking for a Senior Advisor to join their Implementation Division. The successful candidate will play a crucial role in driving key government priorities related to health and housing. Responsibilities include fostering partnerships, delivering strategic advice, and ensuring effective governance. Ideal candidates will...

A government service provider in Brisbane is looking for an AO3 Customer Service Advisor to manage customer inquiries in a contact centre environment. This role requires strong communication skills and resilience, with responsibilities spanning both phone and digital channels. Comprehensive training is provided alongside an inclusive team culture. The...

Senior Change Advisor - Digital Temporary full time (35hpw) up to June 2026 Salary Range $129,464 - $142,665 + super Hybrid working model with office attendance required 2-3 days per week. Parramatta is the landing location for this team As part of our digital strategy, we are driving transformation that will change how our people will work, collaborate, and...