Customer Service Advisor
Vor 7 Tagen
Join to apply for the Customer Service Advisor role at Department of Customer Services, Open Data and Small and Family Business . The Digital Customer (Smart Service Queensland) team within the Department of Customer Services, Open Data and Small and Family Business (CDSB) provides digitally enabled whole-of-government services to the Queensland public through multiple channels including phone, chat, counter, and online. This stream brings together technology, development, products, design, engagement, and operations to deliver simpler connected services. Job Responsibilities Receive, respond and action requests for Digital Customer (SSQ) stakeholders, using multiple channels and resources, to ensure timely and accurate service delivery while maintaining compliance with quality and service standards guidelines. Undertake administrative activities including transactions, requests, referrals and processing tasks, for Digital Customer (SSQ) customers in line with quality and productivity standards. Deliver quality customer service in line with first call resolution, control and adherence policies, to deliver cost effective service delivery. Look for opportunities to participate in, and contribute to internal innovation activities and working groups, to ensure continuous improvement and the delivery of effective and efficient operations. Respond and interact professionally, consistently and courteously with Digital Customer (SSQ) stakeholders, to ensure Digital Customer (SSQ) and Queensland Government services are positively promoted. Look for opportunities to participate in learning and development initiatives, to improve own skills and knowledge to ensure the ongoing growth and development of Digital Customer (SSQ). Support and contribute to development and change initiatives within the contact centre environment, to foster a positive culture of growth, continuous improvement and development. Job Information Occupational Group: Customer Service/Call centre Seniority Level Entry level Employment Type Full-time Job Function Other Industries Government Administration Applications will remain open for 12 months. #J-18808-Ljbffr
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Digital Customer Advisor – Government Services
Vor 7 Tagen
City of Brisbane, Österreich Department of Customer Services, Open Data and Small and Family Business VollzeitA government agency in Queensland is looking for a Customer Service Advisor. This entry-level full-time position involves responding to customer requests, handling administrative tasks, and ensuring high-quality service delivery. Successful candidates will engage with stakeholders and contribute to development initiatives within a contact center environment....
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Shared Data Access Service Advisor
vor 3 Wochen
Council of the City of Sydney, Österreich NSW Department of Customer Service VollzeitShared Data Access Service Advisor (Identified) Position: Shared Data Access Service Advisor (Identified) Department: NSW Department of Customer Service (DCS) Location: McKell, Hybrid office arrangements – two days a week in the office Pay range Base salary: A$113,574 – A$125,720 per year + superannuation About the role The Shared Data Access Service...
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Shared Data Access Service Advisor
vor 2 Wochen
Council of the City of Sydney, Österreich Nsw Department Of Customer Service VollzeitShared Data Access Service Advisor (Identified) Position : Shared Data Access Service Advisor (Identified) Department : NSW Department of Customer Service (DCS) Location : McKell, Hybrid office arrangements – two days a week in the office Pay range Base salary : A$113,574 – A$125,720 per year + superannuation About the role The Shared Data Access Service...
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Customer Service Advisor
vor 1 Woche
Townsville City, Österreich Department of Customer Services, Open Data and Small and Family Business VollzeitCustomer Service Advisor (Cross Channel) Join to apply for the Customer Service Advisor (Cross Channel) role at Department of Customer Services, Open Data and Small and Family Business . Townsville, Queensland, Australia. About Your Opportunity As the Customer Service Advisor (Cross Channel), you will: Develop and maintain comprehensive knowledge of...
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Media Advisor
Vor 3 Tagen
Council of the City of Sydney, Österreich Department of Customer Service VollzeitThe State Insurance Regulatory Authority (SIRA) is looking for a Media Advisor to join our team! The Opportunity Media Advisor, SIRA Media and External Communications team. Fantastic ongoing opportunity to work in a dynamic Comms team, clerk grade 7 / 8 based in Sydney, CBD. Genuinely flexible working arrangements. State of the art offices. Wellbeing...
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Customer & Stakeholder Advisor
Vor 7 Tagen
Council of the City of Sydney, Österreich Service Stream VollzeitDescription Summary Exciting new opportunity for an experienced Advisor to join ConnectSydney About the Role ConnectSydney has a mission to serve our customers in a way that delivers sustainable outcomes every day for the customer, client and contractor. We apply our values to the way we do business and strive to achieve the Stewardship Principles in...
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Service Advisor
vor 3 Wochen
City of Melbourne, Österreich Cox Auto Service Centre VollzeitAbout the role As a Service Advisor at Cox Automotive Repairs Pty Ltd, you will play a crucial role in ensuring a seamless customer experience. Based in South Melbourne, this full‑time role is responsible for liaising with customers, managing vehicle repairs, and maintaining strong relationships with our team of experienced technicians. What you’ll be...
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Automotive Service Advisor
vor 3 Wochen
City of Brisbane, Österreich Velocity Truck Centres VollzeitA leading service provider in the automotive industry is seeking a proactive Service Advisor in Brisbane. In this permanent, full-time role, you will manage customer inquiries, schedule servicing, and ensure top-notch customer experiences. The ideal candidate has experience in automotive service and is dedicated to providing exceptional support. Competitive...
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City of Parramatta Council, Österreich NSW Department of Customer Service VollzeitOverview Senior Advisor, Ministerial and Parliamentary Services — NSW Department of Customer Service. The role supports Ministerial, Executive and Parliamentary Services and the coordination of Ministerial and Parliamentary requests, with involvement in SafeWork NSW matters. Responsibilities Coordinate Ministerial, Parliamentary, Executive and other ad hoc...
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City of Brisbane, Österreich Sci-Fleet Toyota VollzeitA leading automotive dealership in Brisbane is seeking a Service Advisor to deliver exceptional customer experiences. You will liaise with customers from bookings to post-service follow-ups and assist with inquiries. Ideal candidates must demonstrate excellent communication skills, strong customer focus, and the ability to work independently. Join a dynamic...
