Customer & Stakeholder Advisor

Vor 7 Tagen

Council of the City of Sydney, Österreich Service Stream Vollzeit

Description Summary Exciting new opportunity for an experienced Advisor to join ConnectSydney About the Role ConnectSydney has a mission to serve our customers in a way that delivers sustainable outcomes every day for the customer, client and contractor. We apply our values to the way we do business and strive to achieve the Stewardship Principles in cooperation with Transport for NSW (TfNSW). The Customer & Stakeholder Advisor will support the Customer & Stakeholder Manager in building relationships with the community and stakeholders and ensuring the organisations obligations for notifying and consulting with the community and stakeholders are met. The role is frontline in managing the organisations reputation and has the ability to drive high levels of customer satisfaction. Key Responsibilities Act as a first point of contact and liaison with the community, stakeholders and customers regarding planned works Work with the Customer & Stakeholder Manager to run community, stakeholder and customer consultations Participate in door-knocks and meetings with residents, customers and stakeholders Organise distribution of collateral and information using traditional and digital channels Work with ConnectSydney’s Fault Management Centre and Councils on works including managing vegetation, graffiti, litter, and other road maintenance activities. Work with the Fault Management Centre to coordinate ConnectSydney techs and Local Councils to trim vegetation that is obscuring traffic lights, VMS and other assets (door-knocking and letter drops when vegetation is on private land) Draft community engagement plans and seek approval from the Community & Stakeholder Manager Draft public facing collateral and coordinate approvals Update and maintain Consultation Manager recording and closing out all interactions Provide information to the Community & Stakeholder Manager so TfNSW can manage ministerial briefings and responses, media and correspondence relevant to the Harbour Zone and our work. Support research and survey programs to provide insights on Harbour Zone stakeholders, communities, and customers Manage the TfNSW milestone weekly reporting requirement Manage the 1800 community line and community inbox, escalating issues to the Customer & Stakeholder Manager as appropriate Seek to provide a high level of customer service to bolster the organisations reputation and build goodwill About You Tertiary qualification in Public Relations / Marketing / Communication & Journalism IAP2 certificate (Desirable) Current Drivers Licence Exposure to the building / construction / engineering sectors Exposure to the practice of community relations and stakeholder engagement Highly organised and methodical Excellent attention to detail Proven ability to engage with a diverse range of people #J-18808-Ljbffr

  • Customer Engagement Campaign Manager- AMP Bank GO

    vor 2 Wochen

    Council of the City of Sydney, Österreich AMP Vollzeit

    If you could create the best digital bank in Australia, what would it look like? And how would it make life easier for customers? We're wondering the same thing. We built it. We launched it. Now, we run. We started with an idea: to disrupt the industry with a beautiful, brilliant banking solution designed specifically for small businesses and everyday...

  • Customer Engagement Campaign Manager- Amp Bank Go

    Vor 5 Tagen

    Council of the City of Sydney, Österreich Amp Vollzeit

    If you could create the best digital bank in Australia, what would it look like? And how would it make life easier for customers? We're wondering the same thing. We built it. We launched it. Now, we run. We started with an idea: to disrupt the industry with a beautiful, brilliant banking solution designed specifically for small businesses and everyday...

  • AMP 2026 Financial Services Graduate Program

    vor 1 Woche

    Sydney, Österreich AMP Vollzeit

    Join to apply for the AMP 2026 Financial Services Graduate Program role at AMP Join to apply for the AMP 2026 Financial Services Graduate Program role at AMP Get AI-powered advice on this job and more exclusive features. About AMP If you live in Australia or New Zealand, you've likely heard of AMP. We help people with their banking, super, retirement and...

  • AMP 2026 Accounting

    vor 1 Woche

    Sydney, Österreich AMP Vollzeit

    AMP 2026 Accounting & Finance Graduate Program Join to apply for the AMP 2026 Accounting & Finance Graduate Program role at AMP AMP 2026 Accounting & Finance Graduate Program Join to apply for the AMP 2026 Accounting & Finance Graduate Program role at AMP Get AI-powered advice on this job and more exclusive features. About AMP If you live in Australia or New...

  • Customer & Stakeholder Advisor

    Vor 7 Tagen

    Council of the City of Sydney, Österreich Service Stream Energy & Water Vollzeit

    Primary Location NSW - Rockdale Job Description Summary Exciting new opportunity for an experienced Advisor to join ConnectSydney About the Role ConnectSydney has a mission to serve our customers in a way that delivers sustainable outcomes every day for the customer client and contractor. We apply our values to the way we do business and strive to achieve...

  • Enterprise Architect

    vor 2 Wochen

    Council of the City of Sydney, Österreich AMP Vollzeit

    Enterprise Architect - AI, Agile and Innovation Enterprise Architect - AI, Agile and Innovation role at AMP . Join AMP, an Australian financial services company, to help redefine the industry through technology innovation, AI‑enabled solutions, and Agile transformation. How you'll make an impact As an Enterprise Architect, you will drive the...

  • Customer Solutions Product Owner

    vor 4 Wochen

    Council of the City of Sydney, Österreich AMP Limited Vollzeit

    If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even...

  • Configuration Manager

    vor 2 Wochen

    Council of the City of Sydney, Österreich AMP Vollzeit

    Position Overview AMP invites an experienced Configuration Manager to maintain and enhance our Configuration Management Database (CMDB). The role ensures accurate visibility of IT assets, relationships, and dependencies, supports IT service management processes, and drives automation and process improvements that benefit stakeholders across the organization....

  • Technical Support Engineer

    Vor 7 Tagen

    Council of the City of Sydney, Österreich AMP Vollzeit

    Technical Support Engineer Join to apply for the Technical Support Engineer role at AMP. The Technology function at AMP is accountable for delivering fast, agile, secure, compliant, and well‑governed technology services that enable AMP to achieve its strategic objectives. This role is pivotal in ensuring the stability and resilience of AMP's digital...

  • Technical Support Engineer

    vor 14 Stunden

    Council of the City of Sydney, Österreich Amp Vollzeit

    Technical Support Engineer Join to apply for the Technical Support Engineer role at AMP. The Technology function at AMP is accountable for delivering fast, agile, secure, compliant, and well-governed technology services that enable AMP to achieve its strategic objectives. This role is pivotal in ensuring the stability and resilience of AMP's digital banking...