Clubs Support Officer

Arc – UNSW Student Organisation Arc is UNSW’s student organisation. We know that the best parts of going to uni are the stuff you do outside the classroom, and we pride ourselves on making that experience awesome. We do that through a huge range of opportunities and services available to students online and in‑person. Working at Arc you’ll join a welcoming team full of like‑minded students, who believe in listening to students, working together and having fun between hard work. Work perks include professional development opportunities, the occasional work cake party, tickets to the Arc Annual Dinner, and more. But probably the best thing you’ll get out of working here are some friendships you’ll never forget. Shape the student experience at UNSW Work alongside a team of full‑time and student staff to engage and develop the students of UNSW by supporting over 350 student‑run Clubs. Help strengthen Arc’s Clubs programme with Arc‑affiliated Clubs by assisting with events & initiatives, improving administrative processes and building healthy relationships with them to ensure their club runs optimally If you’re an all‑rounder with an eye for detail, and you’re looking to gain entry‑level experience in events and administration (with a side of community engagement), this is the role for you Job Description Support Arc‑affiliated Clubs Work closely with the Events & Engagement Coordinator and the Administration Coordinator to provide the best possible outcomes for the Clubs Department Respond professionally and succinctly to club enquiries via email, social media, in‑person or via phone Assist Clubs with enquiries relating to club bookings, grants, affiliations and other Arc procedures as required Assist with logistics and running of Arc Clubs events and activities as required Assist in evaluating existing Arc‑run club events and administrative procedures, and contribute ideas for new offerings based on student and club feedback Assist with reviewing, writing and maintaining administrative procedures Utilise administrative skills to help in the processing of grants, re‑affiliations and event‑related documentation Drive engagement between the Arc Clubs team and Arc‑affiliated Clubs, club executives and UNSW students through in‑person engagement for club initiatives, events and training Have a thorough and working knowledge of the Arc policies and procedures relating to Clubs, particularly those relating to risk management and compliance Attend to tasks and enquiries during scheduled shifts, either in the Clubs Space or remotely, as directed Assist with the promotion of a strong risk and compliance culture within Clubs Provide support to Club activities as required by the Clubs Manager or Clubs Coordinator Support Departmental Operations – assist with other Clubs Department events and activities as required, including O‑Week, Clubs Training and the Club Awards Dinner Assist with the maintenance of the Clubs Storeroom Promote Arc Clubs to the student body Willingness to undertake other related duties as reasonably requested by the Clubs Manager, Clubs Coordinator or required by the Department Desired Skills and Experience Experience with Arc‑affiliated Clubs Excellent oral and written communication skills High attention to detail with proven organisational and administrative skills and the ability to manage time effectively and meet deadlines Demonstrated event management and project planning skills, including experience in planning, overseeing and finalising the completion of projects or the delivery of events to deadlines Proven interpersonal skills and the ability to positively engage with many different types of people, especially UNSW students Appreciation for cultural diversity issues, awareness, promotion and advocacy An understanding of university students’ needs and an ability to effectively incorporate them to enable and achieve student enrichment Strong ethical and professional work attitude Knowledge of WHS and ethical practice, along with the ability to apply these principles in the workplace Application Process Applications close 11:59pm 8th January 2026. If you would like to apply, submit the following: Your resume A cover letter telling us about yourself and addressing the following questions: Why do you want to work for Arc? What previous or current experience do you have with Arc’s affiliated clubs or volunteering programs? What is your experience with administration, events, and/or wellbeing initiatives? Include within your interview availabilities. Interviews are scheduled to take place between 12th January – 16th January 2026. Interviews can be conducted online if required. Are you expecting to be able to continue in this role until the end of T3 2026? We are looking for students who foresee wanting to continue in this role for at least 12 months. Note: Incomplete applications will not be considered. Questions? For further information, please contact Arc HR by email at ********@arc.unsw.edu.au . Please note that Arc will have a year‑end break from close of business on Friday 19 December 2025 and will reopen on Monday 5 January 2026. As a result you may not hear back from us regarding your application or any questions you have sent through until after we come back in 2026. Thanks for your understanding and patience. #J-18808-Ljbffr