Digital Project Manager

☑️ $100k – $130k + Super (according to experience) ☑️ Hybrid work (3 days office / 2 days WFH) ☑️ Permanent Full-time Role ☑️ Based in South Yarra, Melbourne ‼️ Australian work rights are required for this position. About DreamWalk DreamWalk is a boutique software studio that partners with startups and established brands to ship exceptional digital products. We're not about bureaucracy; we're about building great software and fostering a culture where everyone can make a real impact for our clients. As we scale, we're looking for a foundational team member to be the driving force that manages our resources and timelines with analytical precision; You will be the engine that drives our efficiency. The Role We're seeking a commercially minded Digital Project / Product Manager to own end-to-end delivery across our portfolio of digital projects (Mobile apps, web platforms, cloud systems) while elevating and leading continuous improvements of our project management tools on Monday.com. This role requires you to excel in business analysis, account management, product strategy, and particularly on project management tasks (sprint planning: timelines & deliverables, and continuous monitoring of project metrics) . You will guide our clients from initial concepts through to successful delivery & maintenance of their digital projects, while expertly managing complex stakeholder relationships to ensure positive outcomes across all projects. You will be instrumental in helping startups and large corporates validate their app ideas, facilitate strategic workshops, and translate intricate business needs into clear technical requirements for our team members to follow and deliver. Your responsibilities will also include managing multi-year product roadmaps across multiple projects ranging from innovative AI startups to large enterprise initiatives, all while ensuring our development teams remain productive and our clients consistently satisfied. What You’ll Do Optimise delivery processes and methodologies using data-driven insights , KPI dashboards , and Monday.com automations/integrations . Track and report on portfolio performance , identifying risks and driving continuous improvement. Coordinate cross-functional teams (designers, developers, QA) to deliver projects on time, on budget, to spec. Manage project budgets, scope changes , resource allocation, and commercial considerations. Client & Account Management Serve as the primary trusted advisor for assigned accounts, managing regular touch points and proactively identifying needs. Navigating complex stakeholder landscapes across technical teams, digital heads, and executive boards. Oversee ongoing support, enhancement work, and release management for existing applications. Identify upsell opportunities and position DreamWalk as a long-term strategic partner, not just a vendor. New Client Engagement & Product Strategy Lead discovery workshops and validation sessions, helping clients define their MVP and business case before major investment. Transform business needs into development-ready specifications with user stories, acceptance criteria, and technical requirements . Create multi-year product roadmaps with technology recommendations, cost estimates, timelines, and risk mitigation strategies . Produce executive reports , user flows, and strategic materials that enable informed client decision-making. Team Player Foster collaboration across DreamWalk team members and ensure smooth handoffs between project phases. Stay current with technology trends and share insights to drive innovation. Support our relaxed, ego-free culture and mentor junior team members. What We’re Looking For Essential Experience & Skills 3+ years in project management, business analysis, or product management within software development agencies or product companies. Proven track record managing client relationships and delivering successful software projects. Strong grasp of SDLC and agile methodologies, with experience facilitating workshops and discovery processes. Ability to translate business needs into technical requirements and communicate effectively from developers to C-suite. Proven experience with monday.com or similar PM tools. Commercial acumen with experience managing budgets, estimates, and contracts. Technical curious—you understand platforms, architectures, and trade-offs without necessarily being a developer. Extensive experience using AI tools in your daily workflow. Highly Desirable Advanced automation capabilities with AI tools for daily workflow integration. Mobile app development experience (iOS/Android) and product management background. PM or Agile certifications (PMP, PRINCE2, CSM, CSPO). Experience creating business cases, executive reports, and UX/UI familiarity. The Right Fit You're a strategic thinker who can see the big picture while managing details. You build trust quickly with diverse personalities, manage demanding clients with grace, and balance expectations with realistic capabilities. You're technically curious and thrive in a start-up, varied environment. You have excellent emotional intelligence, read situations well, and build genuine relationships rather than transactional connections. What You’ll Gain Variety: Every client and project is different—from startups to enterprise, consumer apps to IoT platforms. Ownership: Significant autonomy to manage relationships your way. Impact: Your work directly shapes client success and business outcomes. Growth: Exposure to diverse industries, technologies, and strategic challenges. Culture: Relaxed atmosphere with talented designers, developers, and technologists who respect your expertise. Flexibility: Flexible working arrangements (discuss with Managing Director). How to Apply Send your CV and cover letter addressing: • Why this role at DreamWalk interests you. • An example of a complex client/project you've managed. • An example of your technical skills on managing projects (tools, methodology, automations, etc). Note: We value cultural fit and attitude as much as experience. If you're technically curious, client-focused, and thrive in varied environments, we want to hear from you even if you don’t tick every box. We have made the decision to hire for this role via direct application only. We will not respond to non-solicited approaches from third parties. We thank you for respecting our choices. DreamWalk is an equal opportunity employer committed to creating an inclusive environment. #J-18808-Ljbffr