Showroom Management Opportunities

Opportunity We are looking for an experienced, organised, innovative, and forward-thinking Showroom Manager or Assistant Showroom Manager to lead, mentor and motivate our teams. As one of our King Living brand ambassadors, you are personable, positive, dynamic, proactive, and easily engage with your team and customers, building strong relationships to deliver the best customer experience. In this key role, you will actively lead the team from the front to achieve sales targets, ensure the smooth running of the showroom, our people and stock management. Your success will come from your ability to build a collaborative team who are passionate about our products, show their flair for design, and through ongoing product training and knowledge, provide a customised solution to suit each customer's home, family, and lifestyle. This is a Full‑time role (you will need to be available to work a day on the weekend). Role Maintain and support the daily operation of the showroom according to King Living standards, following policies and procedures including WHS. Conduct daily showroom team meetings to provide updates on pricing, packages, product changes, sales targets, and promotions. Continuously develop the store's sales operations to optimise turnover, to present the store and our product to the highest standard and to provide outstanding customer service. Effectively manage the sales team to achieve business goals, whilst facilitating ongoing product and sales training, and building a strong, collaborative culture. Complete showroom rosters in advance (considering employee availability & leave requirements, as well as rostering high performers at peak periods) and communicate to all showroom employees. Liaise and help to facilitate the smooth running of changeovers for campaigns working closely with the visual merchandising team. Establish and build customer relationships, and manage and resolve all customer complaints as required. Ensure all marketing material is set up in line with Marketing and Brand requirements including window decals and POS. Be aware of competitor product offerings and promotions. About You To be successful you will be confident with customers, experienced and focused in leading / supporting and managing a team, be driven to achieve, great with training and product knowledge, and be a fantastic salesperson. Previous experience in a similar role managing a premium brand. Customer Obsessed Strong mentoring and coaching leadership style to promote, motivate and build a cohesive team culture. Demonstrated leadership in organising and managing a team, performance management, selling skills, visual merchandising, operational routines, and IT systems. Ability to understand store budgets, to effectively run an operational store. High attention to detail and able to problem solve, negotiate and influence to resolve issues, and think on your feet to deliver the best outcome to your team and customers. Experience working with textiles, furniture design or Interior Design (advantageous). A team player who is flexible, and adaptable to assist the greater team when required. Results-focused with a mindset to continuously improve operations and to keep up to date with the latest trends, driving targets and developing your team to meet set campaigns. Confident communication skills, both written and verbal, with excellent professional presentation. Intermediate ability in computer skills, including the Microsoft Office suite. Values Passion, Integrity, Collaboration Innovation – these are the values that unite us, inspire us and set us apart. They're not just words; they're the heartbeat of King Living, pushing us to be our best. Benefits Career development and ongoing product training. Supportive and friendly team environment with a true family feel. Generous employee, family, and friends product discounts. Opportunity to earn a team‑based commission (uncapped) as well as individual and showroom bonuses. Paid parental leave. Australian owned company with a growing global footprint. EAP to support your ongoing health and wellbeing. Equal Opportunity Statement King Living is an equal opportunity employer, all applicants will be considered regardless of your race, sexuality, religion, colour, gender identity or parental status. #J-18808-Ljbffr