Head of Operations

Vor 4 Tagen

Bundaberg West, Österreich Grillex Pty Ltd Vollzeit
General/Business Unit Manager (CEO & General Management)Full timeAdd expected salary to your profile for insightsWith over 30 years' experience in the industry, GX Outdoors is an innovative, family-owned company, that is committed to growth and continuous improvement, with a great team cultureOur enthusiastic team, which has grown from 4 to almost 40, spread across 4 office locations throughout Australia, has a passion for enriching lives by creating places with purpose, and we enjoy a vibrant culture that recognises effort and celebrates successAbout the Role:We are seeking an experienced and inspiring leader to Head the Operations team in our Head Office based in Bundaberg Queensland. The role is to oversee the efficiency and effectiveness of our operational departments (Customer Service, Distribution, Procurement, and Supply Chain) nationwide, reporting to the Managing Director.You will be responsible for driving continuous improvement, ensuring operational targets are achieved, and enhancing customer satisfaction across all operational processes.Key Responsibilities:Manage the achievement of revenue targets by reaching production targetsDevelopment and execution of the strategic operations planMaintain operations budget and reporting in accordance with approved budget parametersImplementation and management of systems and processes to ensure optimum production and quality is maintainedManage procurement, supply chain processes, and inventory strategiesManage key supplier relationships, including overseeing SLA’s, and drive cost savings and efficiencies as part of ownership of the purchasing functionLead, coach and mentor direct reportsEnsure all HSEQ Policies, Processes and Procedures are followed, working with the HSEQ Manager to maintain and improve theseManage and oversee the daily operations of the entire Operations DepartmentPlan and monitor day-to-day operations to ensure a seamless customer experience.Evaluate and improve operational procedures to align with organisational objectives.Lead quality assurance initiatives to maintain high standards.Provide insights and feedback to other areas of the business (such as new product development, product performance etc)Contribute to the overall business success as part of the Lead TeamDemonstrate the GX outdoors Core Values in all situationsAbout You:Formal qualification in management, business, or related field (desirable).Minimum 5 years in a similar senior operations management role.Strong background in procurement, logistics, HR, and internal communications.Demonstrated strategic leadership in national operations with a focus on continuous improvement.Ability to oversee multiple projects concurrentlyProven track record in cost centre management and reporting.Expertise in recruitment, training, performance management, safety, and staff development.Proficiency in MS Office and CRM softwareExcellent communication, negotiation, time management, and planning skills.Commitment to high-level customer service and business relationship management.If you are a strategic leader with a passion for operational excellence, please applyYour application will include the following questions:Are you legally entitled to work in Australia?Please detail your minimum salary expectations (including super):What relevant skills and experience would you bring to this role?What motivated you to apply for this position?Report this job advert

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