Client Service Officer
Vor 3 Tagen
Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 22,000 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130 countries. In Australia, Audika has over 350 clinics that provide hearing services to our valued clients. We strive to put hearing care on the health care agenda and to improve the quality of life of people living with hearing loss. Responsibilities Oversee daily clinic operations: maintain a tidy, welcoming environment, greet clients, and deliver an exceptional experience. Manage client appointments via phone, email, and the booking system, confidently navigating multiple systems and applications. Provide basic hearing-device support, including cleaning, battery replacement, and Bluetooth pairing (training provided). Contribute to community engagement, including site visits, promotional activities, and expos. Maintain inventory and ordering of hearing devices; process invoices and POS transactions; verify client eligibility (HSP, DVA, private health insurance). Engage clients with empathy and warmth, responding promptly to enquiries and offering proactive support. Work effectively in a small team; independently manage the front desk while supporting customers, clinicians, hearing technicians, and other internal stakeholders. Qualifications Previous administration or customer service experience in one of the following environments: retail, hearing care services, pharmacy, or allied health. Experience working with an older demographic, preferred. Strong interpersonal communication skills and empathy for clients to support their hearing journey. Higher School Certificate (HSC) or TAFE Qualification. Strong computer literacy skills. Benefits Permanent Part Time role (3 days a week, no weekends) in an established global organisation. Performance incentives. Supportive hearing care team. Professional development through a clear career path and professional training. MyRewards program – offers discounts to more than 300 retailers and services across Australia. Online Wellbeing centre – offers activities, workouts, meditations, nutritional and financial advice. Employee Assistance Program. Birthday and Christmas gifts. Company Values Audika is proud to have a diverse and inclusive culture that acknowledges and respects our employees. We are a team of professionals who bring the importance of sound to life and connect our clients through our hearing products. We believe that it all starts from our employees, who make this happen. We are led by our values, which shape a supportive and encouraging culture where everyone can thrive and succeed. We create trust We are team players We create innovative solutions We apply a can‑do attitude in everything we do. #J-18808-Ljbffr
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Client Service Officer
Vor 3 Tagen
City of Prospect, Österreich Audika VollzeitAudika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 22,000 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130 countries. In Australia, Audika has over 350 clinics...
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Client Service Officer
Vor 3 Tagen
City of Brisbane, Österreich Queensland Police Service VollzeitJoin to apply for the Client Service Officer role at Queensland Police Service . Looking for a career that makes a real impact on community safety? Join Policelink, a 24/7 contact centre supporting the Queensland Police Service. You’ll manage urgent and non‑urgent enquiries, using your communication, client service, and problem‑solving skills to help...
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Client Service Officer
Vor 3 Tagen
City of Brisbane, Österreich Queensland Police Service VollzeitLooking for a career that makes a real impact on community safety? Join Policelink, a 24/7 contact centre supporting Queensland Police Service. You'll manage urgent and non-urgent enquiries, using your communication, client service, and problem-solving skills to help keep Queensland safe. With over 2 million contacts annually, every day is different. Be part...
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Station Client Service Officer
vor 4 Wochen
City of Moreton Bay, Österreich Queensland Police Service VollzeitAs a Station Client Service Officer, you will serve as the first point of contact for members of the public attending a police station. In this role, you will assist the Officer in Charge and first response officers in delivering high-quality service to the community. You will also provide essential administrative support within the station, competently...
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Client Services Officer
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City of Greater Bendigo, Österreich Victorian Aboriginal Legal Service VollzeitThis is an Aboriginal and/or Torres Strait Islander designated position, classified under Section 12 Special Measures of the Equal Opportunity Act 2010. Please note: This opportunity is only available to Australian Aboriginal and/or Torres Strait Islander people. Location: Bendigo, VICEmployment Type: Full-Time | Fixed Term (with potential to become...
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Firearms Client Services Officer | 002694
vor 3 Wochen
City of Hobart, Österreich Service Tasmania VollzeitLocation Hobart Period of Appointment Permanent - Fulltime Hours per fortnight 73.50 hours per fortnight Duties Contribute to the operational effectiveness of Firearms Services and assist the Team Leader and Manager, by completing various data entry and administrative duties, contributing to firearms licensing and permitting in line with business priorities,...
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Client Service Officer
vor 3 Wochen
City of Hobart, Österreich Service Tasmania VollzeitA governmental service department in Hobart is seeking a Client Service Officer to provide information on records of births, deaths, and marriages. The successful candidate will assess registrations, transcribe historical records, and advise stakeholders. This role offers 73.50 flexible hours per fortnight and encourages applications from diverse...
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Client Service Officer
vor 3 Wochen
City Of Greater Geraldton, Österreich MiQ Private Wealth VollzeitCompany Description MiQ Private Wealth, founded in 2006, is a leading Australian-owned financial advisory organization dedicated to enhancing the financial wellbeing of clients and their future generations. With offices across Queensland, Western Australia, ACT, and New South Wales, MiQ provides innovative strategies and tailored financial planning services....
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Client Service Officer
vor 3 Wochen
City of Melbourne, Österreich Mercer VollzeitJoin to apply for the Client Service Officer role at Mercer We are seeking a talented individual to join our Client Service team at Mercer . This role will be based in our Melbourne office. This is a hybrid role that has a requirement of working at least three days a week in the office. As the Client Service Officer , you will act as a critical link between...
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Client Services Officer
Vor 3 Tagen
City of Melbourne, Österreich Fiducian Financial Services VollzeitFiducian Financial Services – Mulgrave VIC Are you a skilled Client Services Officer looking to develop your career within the financial services industry? We are a nationally recognised Financial Services company seeking a dedicated individual to join our team as a Client Services Officer. The position is based in our Mulgrave office and offers a...
