Customer Service Officer

vor 3 Wochen

Council of the City of Sydney, Österreich Noumi Vollzeit

Customer Service Officer At Noumi Limited (ASX: NOU), we blend the power of nature and science to create nourishing products that support healthier lives, communities, and the planet. With leading brands like MilkLab, Australia’s Own, Vital Strength, Crankt, and Uprotein, our products are enjoyed across 24 countries. The Opportunity As a Customer Service Officer, you will be at the heart of our domestic operations, ensuring every customer receives exceptional service. You will manage the full lifecycle of customer orders from initial enquiry through delivery, working closely with internal teams to ensure orders are fulfilled accurately and on time. Process and manage customer orders from receipt through to delivery, ensuring accuracy and timeliness at every step. Coordinate with production, logistics, and warehouse teams to meet customer delivery requirements. Collaborate with team members to continuously improve processes and customer satisfaction. Support the Customer Service and wider Noumi team with administrative and coordination tasks. What You’ll Bring A genuine passion for delivering outstanding service and building positive relationships with customers and colleagues. Previous experience in customer service or order management role. Experience within FMCG or a similar fast‑moving environment will be highly regarded. Proven ability to work collaboratively in a team, supporting others to achieve shared goals. Professional and confident written and verbal communication skills, with the ability to engage effectively across all levels of the business. Strong time management and the ability to manage multiple priorities and deadlines under pressure. Excellent attention to detail, with strong data entry and administrative skills. Experience with our current ERP system – Microsoft Dynamics 365 – not essential, however, favorable. Why Noumi Paid Parental Leave – supporting you through life’s big moments. Quarterly Product Allowance – enjoy our leading brands like MilkLab, Uprotein, and Vital Strength. Wellbeing Support – access to Sonder, our EAP, and other wellbeing programs. Salary Packaging Options – including novated leases through SG Fleet. Ready to be part of a company that’s imagining a healthier tomorrow? Apply now and grow your career with Noumi. #J-18808-Ljbffr

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