Omnichannel Contact Centre Platform Engineer

Vor 3 Tagen


Council of the City of Sydney, Österreich 2021 Kinetic IT Vollzeit

A leading IT services provider in Australia is seeking an experienced Contact Centre Platform Specialist to support a key project until June 2026. This role involves designing and enhancing contact centre flows using Amazon Connect and optimizing customer contact capabilities. Candidates should have strong experience with contact centre platforms and a passion for improving digital customer journeys. This position offers a chance to work collaboratively within a dynamic team, contributing to automation projects and customer experience uplift.#J-18808-Ljbffr



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