Omnichannel Contact Centre Architect
Vor 2 Tagen
A leading Australian IT services provider is seeking a Contact Centre Platform Specialist to design and enhance customer contact solutions. In this role, you will develop and implement contact centre flows within Amazon Connect and collaborate with stakeholders to improve overall customer experience. The ideal candidate will have significant experience with contact centre platforms, particularly in building routing and IVR solutions, and will possess strong communication skills. This is a mid-senior level, full-time position based in Brisbane, Queensland.#J-18808-Ljbffr
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SOLUTIONS ARCHITECT – CONTACT CENTRE
vor 2 Wochen
Council of the City of Sydney, Österreich LIMELIGHT PEOPLE VollzeitLarge Enterprise, 12 month contract role, Solutions Architect – Contact Centre Location Australia and New Zealand locations available Contract role Overview This large enterprise organisation is a leading player in the industry, driving innovative solutions and delivering exceptional results for our clients in the insurance sector. They are committed to...
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Contact Centre Specialist
Vor 2 Tagen
City of Brisbane, Österreich Kinetic IT VollzeitAbout The Role Kinetic IT is looking for an experienced Contact Centre Platform Specialist for a contract until the end of June 2026. Your role will support a key project focused on uplifting and modernising our customer contact capabilities. As the Contact Centre Platform Specialist, you’ll design, build, and enhance contact centre flows that deliver...
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Lead Contact Centre Consultant
Vor 7 Tagen
City of Melbourne, Österreich Mantel Group Pty Ltd VollzeitAbout us Mantel is an Australian-owned technology consulting business with capabilities across Cloud, Digital, Data, Delivery & Security. Since our inception in November We hire smart and talented people and get out of their way. As a principle-based organisation, we have a flat structure with no hierarchy. By focusing on our five principles and not getting...
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Lead Contact Centre Consultant
vor 2 Wochen
City of Melbourne, Österreich Mantel Group Pty Ltd VollzeitAbout us Mantel is an Australian-owned technology consulting business with capabilities across Cloud, Digital, Data, Delivery & Security. Since our inception in November 2017, we have experienced remarkable growth across Australia & New Zealand and are honoured to be recognised as a Great Place to Work for 6 years in a row! We hire smart and talented people...
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Contact Centre Architect – Transformation Leader
vor 2 Wochen
Council of the City of Sydney, Österreich LIMELIGHT PEOPLE VollzeitA leading enterprise organization in Australia is seeking a Solutions Architect specializing in Contact Centres to drive transformation projects within the insurance sector. This key role requires strong telephony expertise and the capability to provide thought leadership. Candidates should possess knowledge in Verint, Cisco, and cloud platforms. This...
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Contact Centre Specialist
Vor 5 Tagen
City of Melbourne, Österreich Kinetic IT VollzeitKinetic IT are looking for an experienced Contact Centre Platform Specialist us on a contract basis till the end of June 2026. This role will support a key project focused on uplifting and modernising our customer contact capabilities. As our Contact Centre Platform Specialist, you’ll design, build, and enhance contact centre flows that deliver...
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Contact Centre Specialist
Vor 5 Tagen
Council of the City of Sydney, Österreich Kinetic IT VollzeitJob no: WWREQ Employment type: Full TimeLocation: Canberra, Sydney, Darwin, Brisbane, Melbourne, PerthCategories: Consulting About The Role Kinetic IT are looking for an experienced Contact Centre Platform Specialist us on a contract basis till the end of June 2026. This role will support a key project focused on uplifting and modernising our customer...
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Contact Centre Specialist
Vor 2 Tagen
Council of the City of Sydney, Österreich 2021 Kinetic IT VollzeitAbout The Role Kinetic IT are looking for an experienced Contact Centre Platform Specialist on a contract basis until the end of June 2026. This role will support a key project focused on uplifting and modernising our customer contact capabilities. As our Contact Centre Platform Specialist you’ll design, build and enhance contact centre flows that deliver...
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Omnichannel Contact Centre Platform Engineer
Vor 2 Tagen
Council of the City of Sydney, Österreich 2021 Kinetic IT VollzeitA leading IT services provider in Australia is seeking an experienced Contact Centre Platform Specialist to support a key project until June 2026. This role involves designing and enhancing contact centre flows using Amazon Connect and optimizing customer contact capabilities. Candidates should have strong experience with contact centre platforms and a...
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Test Manager
Vor 5 Tagen
City of Melbourne, Österreich FinXL IT Professional Services VollzeitFinXL IT Professional Services is a leading IT solutions organisation providing a broad range of services to assist large Australian enterprises and Government departments to deliver IT projects. We’re seeking a skilled Test Manager with strong IVR and/or contact centre testing experience to lead a major modernisation program. This engagement is a great...