Manager Risk and Controls

See yourself in our team : Business Banking (BB) serves the banking needs of Australian businesses. As part of the Small Business Banking (SBB), you will support the distribution of Business Banking and Retail Banking products via our channels. Small Business Banking (SBB) is responsible for managing customers with SBB Line 1 Risk & Control Advisory & Delivery team is responsible for providing end to end risk and control advisory and delivery service. The team executes and supports embedment of risk management activities in alignment with the operational risk and compliance frameworks, such as designing and implementing controls. Additionally, ensuring each BU LT has the right level of oversight and governance. Do work that matters : As a Manager Risk and Control Line 1, you will be reporting to the Senior Manager and responsible for supporting the SBB Business Performance, Business Home Lending (BHL) Team and the Broker, Agency & Specialist Sales (BASS) Teams within SBB. The BHL team support business banking customers with their home lending needs. BASS manages intermediary relationships and sources new business banking opportunities from accredited asset finance and commercial brokers. BASS also services a range of vendors and agents, fleet managers and industry associations. In addition to being responsible for business performance optimisation and managing SBB initiated changes, the SBB Business Performance team includes BB Client Services and Business Lending Solutions. On any given day you will : Manage risk assessments and controls, integrating insights from customer experience and process improvement. Support with the identification, escalation and reporting of operational risk and compliance matters to the BB leadership team and other relevant stakeholders Manage root cause analysis of issues and incidents, identifying and implementing control improvements, maintaining quality documentation throughout Provide pragmatic risk advice to the team in control design and evaluation, ensuring a safe, sound and efficient operational environment Administer governance forums, including preparation, and action management Responsible for reporting on operational risk and control profiles, issues, incidents and other matters Collaborate with stakeholders in SBB to complete change risk assessments. Work effectively with business stakeholders and Line 2 colleagues to determine optimal course of action within the BU / SU. Proactively upskill yourself on new and emerging risks, particularly relating to BB’s data, analytics capability and AI strategy, changes to risk and compliance frameworks and Group policies Contribute to a culture of learning and collaboration with your business partners and help with uplifting risk capability by running knowledge sharing sessions Capture and maintain data quality of risk and compliance items captured in the Group risk management tool (e.g. RiskInSite). We are interested in people who have : Strong technical skills and knowledge in Operational Risk, Strategy and / or Governance. The ability to find solutions that balance the needs of various stakeholder groups. Strong attention to detail, organisational, planning, time management and project management skills. Experience in process improvements, driving actions and delivering measured benefits. Ability to think critically, analytically and strategically. Ability to engage with and influence a large and varied stakeholder group. 3-7 years’ experience in banking / financial services / other relevant experience, and / or minimum 2 - 3 years’ experience in Operational Risk management roles. Working at CommBank At CommBank, we support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you’re interested in. If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on . Advertising End Date : 11 / 12 / 2025 #J-18808-Ljbffr