Flexible Lead, Contact Centre Operations

A leading aged care provider in Brisbane is seeking a Contact Centre Manager to lead and inspire the customer service team. The role involves overseeing daily operations, implementing quality assurance, and driving continuous improvement in service delivery. With a strong background in contact centre management, the ideal candidate will focus on optimizing...

CONTACT CENTRE OPERATIONS AGENT – St Leonards Hamilton Island is seeking a detail‑oriented and customer‑focused Contact Centre Operations Agent to join our Reservations team . If you’re passionate about providing exceptional service and enjoy administrative, process‑driven work that keeps things running smoothly behind the scenes, this is a great...

Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities. About The BUSY Group… The BUSY Group is a not-for-profit organisation which presents 45 years experience as a community partner. With multiple business entities operating across 100+ locations Australia-wide and...

Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities. About The BUSY Group… The BUSY Group is a not-for-profit organisation which presents 45 years experience as a community partner. With multiple business entities operating across 100+ locations Australia-wide and...

A leading technology consulting firm in Australia seeks a Lead Consultant - AI Contact Centre Specialist to design and deliver AI-powered solutions. The role requires expertise in Amazon Connect and conversational AI technologies, focusing on client-specific solution implementations. Candidates should possess strong communication skills and experience in...

A leading telecommunications company in Melbourne is seeking a Business Delivery Training Lead to drive performance and operational excellence across Contact Centres. You will deliver impactful training and equip teams to provide outstanding customer service. The ideal candidate should possess a strong understanding of contact centre operations. This role...

Lead Consultant - AI Contact Centre Specialist Join to apply for the Lead Consultant - AI Contact Centre Specialist role at Mantel 1 day ago Be among the first 25 applicants Mantel is an Australian-owned technology consulting business with capabilities across Cloud, Digital, Data, Delivery & Security. Since our inception in November 2017, we have experienced...

Lead Consultant - AI Contact Centre Specialist Join to apply for the Lead Consultant - AI Contact Centre Specialist role at Mantel At Mantel Mantel is an Australian-owned technology consulting business with capabilities across Cloud, Digital, Data, Delivery & Security. Since our inception in November we have experienced remarkable growth across Australia &...

At Modus Projects, we deliver high-quality commercial construction, fit-out, and facilities maintenance services across Australia. Our commitment to quality, efficiency, and customer satisfaction sets us apart as industry leaders. With a strong reputation and national footprint, Modus offers a rewarding place to grow your career. We’re seeking an...

Contact Centre Specialist Our client is seeking Contact Centre Specialist to join one of the largest and most high‑profile Contact Centre programs in the country. If you’re passionate about delivering outstanding service and enjoy working with cutting‑edge technology, this is an exciting opportunity to make an impact at scale. The primary purpose of...